Director of Sales & Marketing (working in Ha Noi)

Business Performance
• Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
• Work with Finance and team in preparation and management of the department’s budget and financial forecasts
• Analyze monthly P&L and month- end reports, identify deviation from business plan goals
Sales & Marketing
• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
• Participate in community and professional organizations to maintain high visibility and promote a positive image
• Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
• Actively participates in sales presentations, property tours and customer meetings
• Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments
• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
• Conduct daily briefing with department on current key activities
• Determine the effectiveness of existing programs and develop new strategies
Team Management
• Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business
• Conduct monthly departmental meetings
• Conduct performance review and manages performance issues that arise within the management team
• Interview, select and recruit direct reports
• Identify and develop team members with potential
• Constantly monitor team members performance, attitude and degree of professionalism
Other Responsibilities
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Be fully conversant with hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management
• Attend all briefings, meetings and trainings as assigned by management

• A team player & builder
• Ability to multi- task, work well in stressful & high- pressure situations
• Well- presented and professionally groomed at all times
• Strong leadership and interpersonal skills
• Results and service oriented with an eye for details
• Excellent communication and customer contact skills
• A motivator & self- starter

Receive 100% salary and service charge from the probation period
Participate in social insurance from the probation period, plus supplementary insurance for employees
Quyền lợi khác của Heartist theo chương trình của Accor
Môi trường làm việc chuyên nghiệp cùng nhiều cơ hội thăng tiến
Training and development under Accor’s training programs
Other Heartist benefits according to Accor programs
Professional working environment with many opportunities for career advancement
Mức thu nhập hấp dẫn
Hưởng 100% lương và phí phục vụ từ thời gian thử việc
Tham gia bảo hiểm từ thời gian thử việc, kèm bảo hiểm bổ sung cho người lao động
Attractive income package
Được đào tạo và phát triển theo chương trình đào tạo của Accor

Cập nhật gần nhất lúc: 2026-07-06 22:10:02