Delivery Team Leader

Control & Governance
• Establish and enforce quality standards, KPIs, and control metrics to vendor and internal teams.
• Ensure all business requirements are collected, validated, and managed.
• Provide guidance to internal teams and vendors to align solutions with strategic business priorities.
• Review and challenge vendor estimations, solutions, and deliverables.
Assessment & Evaluation
• Evaluate vendor performance and lead performance review sessions.
• Classify and negotiate efforts spent on analysis, development and bug fixing.
• Analyze and continuously improve system processes and delivery workflows.
• Identify and mitigate risks related to technology, cost, timelines, and quality.
Build & Solution Design
• Collaborate with Product Owners and Business Stakeholders to define and prioritize
• Act as a high- level solution architect, ensuring scalable, maintainable system designs.
requirements.
• Lead solution design sessions and confirm alignment with business value.
Delivery & Acceptance
• Collaborate with BA, QC, and vendor teams to ensure timely, high- quality delivery.
• Validate deliverables, drive defect resolution, and maintain project documentation.
• Oversee end- to- end delivery from design through testing and production deployment.
Run & Operation Support
• Oversee service operation including incident, problem, change, and release
management.
• Develop and execute UAT, BAU and support plans.
Leadership & Team Management
• Guide & coach team member.
• Lead and inspire cross- functional teams.
Ownership & Knowledge Management
• Take over and maintain in- depth system know- how and ensure knowledge transfer.

Yêu cầu công việc

• At least 5+ years in technical product management, business analysis, or IT service
delivery.
• Proven track record in vendor management, contract negotiation, and project
• Strong background in software delivery, including Agile/Scrum practices.
execution.
• Excel in English communication, negotiation, small talk.
• Hands- on experience in complex system solution design.
• Proven experience with stakeholder engagement and change management.
• Hands- on experience with ITIL- based service delivery.
• Experience in managing cross- functional teams (Dev, QA, Architecture).
Nice- to- have areas
• Experience in global working environment & remote communication.
• Cost and budget management capability.

Compensation programs and employees&039; development opportunities for employees are always significantly invested in, bringing you:​
Understanding candidates&039; expectations of the ideal workplace, we always put the people element at the top of our priorities. ​
Primary benefits:

Team Building and CSR activities: Year- end Party, New- year Party, Company trip, Charity activities, Blood donation​
15+ Annual Leaves​
13th- month Salary and performance- based KPI Bonus ​
Full Social Insurance, 24/7 Accidental Insurance, Annual Medical Check- up​
Learning workshops: Udemy E- learning, English courses, Senior management development training programs​

Our culture fosters your career development through: ​
Strategy ​

Thinking Big: We focus on creating meaningful and sustainable opportunities for the company. ​
Customer Obsession: We try to understand future customer needs, trends, and the impact of digital transformation. ​

Implementation ​

Operational Excellence: We stay focused on the goal, disciplined in tightening tasks to the end. ​
Risk in mind: We consider risks and their possible effects before making decisions. ​
Digital Savviness: We seek to understand the technological aspects of the business to enhance efficiency and customer experience. ​
Entrepreneurship: We communicate the company&039;s strategy and purpose to others, inspire and lead them effectively. ​

Building the organization ​

People Centricity: We sustain focus on the development of team members through meaningful development plans and learning opportunities. ​
Integrity: We always stay focused on the goal you need to achieve, refrain from getting into personal conflicts.

Cập nhật gần nhất lúc: 2025-10-12 06:50:03