Customer Success Rep - Remote (Part-Time Night Shift)

About Reclub
Community is the heart of our mission. We believe that by empowering local
sports communities, we can build organic engagement at a global scale.
Reclub is a social sports platform designed to connect sports enthusiasts and
simplify the way people join, organize and discover recreational sports.
About this role
essential to helping club organizers and players get the most value out of
provide support to our users and ensure a seamless experience. This role is
Reclub, while having a positive perception of Reclub, even when facing issues.
We are looking for a proactive and empathetic Customer Success Rep (CS) to
Key responsibilities
● Document user feedback and collaborate with internal teams
● Assist with troubleshooting and provide guidance on how to debug issues.
● Ensure a timely responsive and positive customer experience.
● Respond to user inquiries via Reclub in- app chat, social media and email
● Educate users on platform features and best practices.

Cập nhật gần nhất lúc: 2025-10-11 17:05:03