Customer Service (Junior)/Chăm Sóc Khách Hàng

Handle and resolve complaints and customer issues and provide relevant information to the appropriate departments for complaint resolution. Record customer feedback to improve products and services.
Provide consultation and support to customers regarding the company’s products via email and phone calls, including communication in English with international clients as required.
Coordinate with the marketing department to implement advertising and promotional programs as required by the company.
Perform other tasks as directed by superiors.

Experience in customer service and understanding of e- commerce operations is an advantage.
Strong high- end customer service mindset, able to quickly and timely handle issues arising.
Fluent in English.
Proficient in office computer skills.

Basic salary range: 8,000,000 VND – 9,000,000 VND per month.
Annual salary review based on performance.
13th- month salary and year- end revenue bonus.
Insurances as Vietnamese labor law.
Domestic and overseas travel/team building opportunities.

Cập nhật gần nhất lúc: 2025-09-12 01:40:03