Customer Service Executive

Support:

Receive information & support Customer/Merchant via multi channels Hotline, Fanpage, Email,...
Other team support in Merchant’s events.
Survey Customer satisfaction, and collect customer feedback on our service and brand.
Random check the store to ensure the knowledge and services of the store about Got It.

Training:

Plan and execute training for merchants&039; CS Team based on the company&039;s requirements.
Plan and execute training for the CS team based on the company&039;s requirements.

Good in Office software.
Willing to work on shift (between 7:30 am to 11 pm).
At least 2+ years of experience in relevant positions, preferably in Hotline/Call Center.
Can work under great pressure.
Good verbal and written English is a plus.
Proactive, positive, and patient.

At Got It, we invest in people who grow with us — and foster a culture that values both personal and professional development.

Full gross salary during probation.
Opportunities to learn and grow through internal training, rotation, and career advancement.
Annual salary review based on performance.
Comprehensive healthcare with Bao Viet and full statutory benefits.
ESOP program – grow together and share in the company’s achievements.

Cập nhật gần nhất lúc: 2025-10-04 13:55:02