CS Staff Idemitsu Lube Vietnam Co., Ltd.

Checking all necessary shipping documents (PO, Delivery Note, Commercial Invoice, Packing List, CO, CoA,…) to ensure that documents meet the requirements of customs regulation
Be responsible to follow up all order information from customers in domestic and oversea.
Making schedule for all export and domestic delivery activities daily as shipping by truck, air and sea
Investigating and solving customers&039; problems, which may be complex or long- standing problems.
Handling customer complaints or any major incidents
Providing help and advice to customers using your organization’s products or services;
Direct and controls receipt of orders and their release delivery order to warehouse
To co- ordinate with other departments to make sure the delivery is on schedule.
Communicating courteously with customers;
Other tasks as assigned by Logistics Manager and/or Factory Deputy General Director

- Having knowledge on customer service.
- Experience: 2- 3 years
- Honest, work hard and good attitude.
- Abilities in self- studying/training
- Qualification: Bachelor Degree
- Good at English skills (speaking & writing)

Attractive salary and bonus

Annual health check

Indoor and outdoor training, tourism

Cập nhật gần nhất lúc: 2024-04-03 12:08:27