JOB SUMMARY
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period- end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and colleagues. Address guests&039; service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other associates. Perform other reasonable job duties as requested by Supervisors.
JOB SPECIFIC TASKS
Policies and Procedures
Maintain confidentiality of proprietary materials and information.
Follow company and department policies and procedures.
Perform other reasonable job duties as requested by Supervisors.
Protect the privacy and security of guests and colleagues.
Guest Relations
Address guests&039; service needs in a professional, positive, and timely manner.
Communication
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one&039;s voice, using the callers&039; name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Talk with and listen to other associates to effectively exchange information.
Speak to guests and colleagues using clear, appropriate and professional language.
Working with Others
Develop and maintain positive and productive working relationships with other associates and departments.
Support all colleagues and treat them with dignity and respect.
Physical Tasks
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Enter and locate work- related information using computers and/or point of sale systems.
General Finance and Accounting
Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
Maintain accurate electronic spreadsheets for financial and accounting data.
Record, store, and/or analyze information using property software.
Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Complete period- end closing procedures and reports as specified.
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
Code documents according to company policies and procedures.
Access computerized financial information to answer general questions as well as those related to specific accounts.
Generate finance/accounting reports from computer system as needed.
