Club Metropole Manager

- Preparation of Club Metropole monthly reports, commenting on key performanceidepartures ensuring that room allocations and check in/check- out processes and seMilliesime Brand Standards and are customer focused.
- To ensure that all the ambassador adhere to all policies and procedures established• To ensure effective communication and coordination within the Club Metropole and• Organize, create, and update biographies about VIP guests focusing on preferenmust be proactive and disseminated to all Ambassadors.
- To organize, direct and coordinate the daily activities of Club Metropole. (including• To ensure all section heads (Butler/Club Reception/Club Lounge) observe the hotrespective personnel in the Club Metropole Department.
- Control the Equipment: Including but not limited to, iMac, PCs, iPad, Micros workice maker, refrigerator, wine chiller, etc.
- Liaise with Sales to develop relationships and network with Tour Agents/Travel Agepeople to help cater to our guests.
- Conduct the AM/PM briefing with the Club Metropole team, linked with night shift• Promote and service all LeClub Members, ensuring legendary stay.
- Ensure Butler Guest Recognition to prepare the VIPs Weekly Arrival and send to the• Controlling the occupancy and number of Cover reports and send to Income Audito• Study and action P&L, and send findings to FOM monthly
- Responsible for the overall supervision, operation and ensure the coordination amo• To ensure sufficient staff is on duty according to the hotel occupancy and approvstaff on medical leave or any other leave.
* Benefits:
- Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.
- Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.
- Talent development through learning programs by Academy Accor.
- Opportunity to grow within the property, the company and across the world!

- Previous hotel luxury experiences
- Flexible schedule including weekend and holiday

Cập nhật gần nhất lúc: 2024-04-20 12:30:48