Club InterContinental Supervisor

• Bring best practice to the attention of department, share new ideas that have been read about or discovered
• Work effectively with customers and colleagues from different viewpoints, cultures and countries
• Actively participate in and conduct organized meetings
• Recycle where–ever possible and enforce cost saving measures to staff
• Demonstrate awareness of H.A.C.C.P policies and procedures and ensure all procedures are conducted safely and within H.A.C.C.P guidelines and ensure your direct report do the same
• Intimate action to correct a hazardous situation and notify supervisors of potential dangers
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Build consensus for action and negotiate mutually beneficial solutions
• Work with Manager in the preparation and management of the department’s budget and is aware of financial targets
• Work in line with business requirements in a flexible and optimistic manner
• Deputize in the absence of your Manager
• Inspire others to excel by clearly communicating department and section goals and priorities, recognizing good performance and supporting employees when required
• Work to understand and consider the global nature of the business
• Complete tasks as directed by Management
• Be open to new ideas and make changes in the job and routine as required
• Work with Manager and Human Resources Manager to ensure the department performance of staff is productive
• Understand the hotel, business priorities, products and services and have a good grasp how the department is run
• Cleary understand how their own role and the role of others impact employee satisfaction, guests and department performance
• Log security incidents and accidents in accordance with hotel requirements
• Develop potential of others through training, coaching and development opportunities
• Responsible to conduct on the job training in accordance with the department standards and procedures and maintain a record of progress for each staff member
• Demonstrate co- operation and trust with colleagues, supervisors, teams and across departments
• Communicate well to ensure effective shift hand- over
• Be familiar with property safely, first aid and fire and emergency procedures and operate equipment safely and sensibly

Required Skills –
• Communication skill
• Good knowledge of F&B, FO and hotel operation
• Problem solving, reasoning, motivating, organizational and training abilities.
• Proficient in the use of Microsoft Office and Front Office System
Qualifications –
• Bachelor’s Degree or Diploma in Hotel Management, Food & Beverage, Front Office or related field.
Experience –
• 2 years related experience, an equivalent combination of education and experience

- Annual Health Check
- Monthly service Charge
- Duty Meals
- Other benefits per Vietnam labor law.
- Uniform
- Hotel&039;s Activity
- Full Insurance policy per current labor law.
- Participating job training, skill training by international hotel standards.
- Accident Insurance 24/7

Cập nhật gần nhất lúc: 2024-04-03 12:08:16