Chuyên viên đào tạo/ Training Executive

Conduct internal training sessions and orientation programs for new employees.
Prepare and update training materials for onboarding, soft skills, service standards, and job- specific training.
Coordinate with external training providers for specialized courses (e.g., fire safety, foreign languages, technical skills, etc.).
Assist in promoting a learning culture and employee engagement through training- related activities and internal communications.
Maintain accurate training records and generate regular reports.
Develop annual and monthly training plans aligned with the resort’s objectives.
Identify training needs across departments through surveys, performance appraisals, and consultations with managers.
Ensure training complies with health, safety, and labor regulations.
Collaborate in developing SOP training and certification processes.
Support implementation of service excellence initiatives and brand standards training.
Monitor training participation and assess post- training effectiveness.

Knowledge of customer service standards, hotel SOPs, and brand training is preferred.
Good organizational and time- management abilities.
College or university degree in Human Resources, Education, Hospitality Management, or related fields.
At least 1–2 years of experience in a similar role within the hospitality industry (hotel/resort/service).
Strong communication, presentation, and interpersonal skills.
Ability to deliver training in both English and Vietnamese is an advantage.
Proficient in MS Office, especially PowerPoint and Excel.

Annual leave as regulated by the Labor Code.
Full Insurance Coverage – Social, health, and unemployment insurance in compliance with labor laws
Translation: Commuting allowance policy- Applicable to employees with permanent residence in Phu Quoc.
Holiday and Tet Bonuses in accordance with Vietnamese labor laws.
Housing allowance policy- Applicable to employees whose permanent residence is outside Phu Quoc
Meals Provided
Friendly Work Environment – Supportive team, open communication, and strong company culture
Professional Development – Training opportunities and clear career advancement paths
Attractive Salary

Cập nhật gần nhất lúc: 2025-10-18 17:45:02