Chuyên Viên Đào Tạo (Trainer)

Introduction
We are seeking an experienced and motivated individual to join our team as a Moderation Trainer. This role will report directly to our Training Lead. In this role, your main responsibilities are:
Responsibility

Conceptualize training sessions based on data and research;
Test and review created training methods;
Instruct employee training and onboarding;
Maintain a database of all training sessions;
Conduct training classes on policy/product;
Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues.
Create training strategies and initiatives;
Review employee performance and learning;

Key skills and experience

Ability to communicate clearly and concisely, both oral and in writing;
Vietnamese local; proficient in English 4 skills (at least C1 level);
Personal traits and self- management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.
Knowledge of people learning patterns to design programs with excellent efficiency;
Proficient skills with MS Office (Word, Excel, PowerPoint), Google Drive and Internet applications;
Bachelors degree in any related field;
Training Needs Analysis knowledge and/ or experience is a plus;

Benefits
Salary and Benefits

Paid leave (12 days/year).
Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
Attractive salary;
Annual health check;
Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;

Working Environment

An open and honest culture where people are valued, treated fairly and trusted and empowered;
Modern hardware (Laptop and other equipments provided);
International, fun, and professional working environment: Working closely with both experienced Vietnamese, foreign experts and managers to promote services all over the world;
Free drinks (coffee, tea, etc.);
Nap room for a quick rest;
Training and career development opportunities: Continuous and professional training to fully develop your potential.

Working Location:
VTC Online Building, 18 Đ. Tam Trinh, Mai Động, Hai Bà Trưng, Hà Nội

Cập nhật gần nhất lúc: 2026-02-04 12:55:02