Chuyên Viên Chăm Sóc Khách Hàng (Fitness Center)

Overview
You turn leads into members. You book trials, drive show ups, close memberships and keep members engaged in Primal’s group classes.
What You Will Do
- Sales conversions: Present plans, handle objections, close monthly memberships or class packs.
- Community touchpoints: Engage members in WhatsApp and in- app, promote events and challenges.
- Lead follow up: Call, DM, and text new leads within minutes. Log every touchpoint.
- Trial booking: Offer the right class,send reminders, reduce no shows.
- Daily reporting: Update lead sheet, show up rates, and sales results before end of day.
Core KPIs
- Speed to lead and daily outreach volume
- Response time to member inquiries
- Trial booking rate and show up rate
- Trial to paid conversion rate
- New memberships and class packs sold
- Referral leads generated

What You Bring
- Follow through: Organized, persistent, comfortable working targets and deadlines.
- Experience: 1 year in sales or customer service. Fitness or hospitality is a plus.
- Availability: Able to work some evenings and weekends.
- Communication: Clear, confident, and friendly in Vietnamese and English.
- Tools: booking systems, Google Sheets, WhatsApp Business.
What You Get
- Training, scripts, and coaching to help you win
- Complimentary membership and wellness perks
- Competitive base plus commission tied to sales and retention
- Growth path to Client Relations Manager

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2025-10-28 17:50:02