Chuyên Viên Cấp Cao/ Trưởng Ban Kinh Doanh Khách Hàng Đặc Biệt Chuỗi (Key Account Manager)

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· Problem Solving: Addressing and resolving any customer issues, concerns, or disputes promptly and effectively.
· Market Analysis: Keeping up- to- date with market trends and competitors to identify new opportunities and challenges.
· Leadership skill: Guide and encourage the team, ensure a spirit of solidarity and develop talent within the team.
· Problem Solving: Addressing and resolving any customer issues, concerns, or disputes promptly and effectively.
· Sales and Revenue Growth: Identifying opportunities for upselling or cross- selling Vinamilk products to existing customers to increase sales and revenue.
· Account Planning: Developing account plans to achieve sales targets and objectives, including setting sales targets, forecasting, and creating strategies to achieve them.
· Reporting and Documentation: Maintaining records of customer interactions, sales activities, and preparing regular reports for managers.
· Customer Relationship Management: Building and maintaining strong relationships with Vinamilk&039;s key customers, understanding their needs, and ensuring their satisfaction.
· Compliance and Ethics: Ensuring that all customer interactions and business practices adhere to Vinamilk&039;s ethical and legal standards.
· Collaboration: Collaborating with cross- functional teams, such as marketing, supply chain, and finance, to support customer needs and maintain a cohesive approach.
· Negotiation: Negotiating terms, contracts, and pricing agreements with customers to ensure mutual satisfaction and profitability.

EDUCATION AND SPECIALIZATION:
· University degree or above.
· Preference for majors in Marketing, Business Administration, International Business, Foreign Trade, International Economics, Trade, or related economic fields.
EXPERIENCE:
At least 4- 5 years of sales experience, sales management for Key Account, Horeca customer groups, practical experience in multinational companies/large- scale consumer goods or fast- moving consumer goods (FMCG) industries.
KNOWLEDGE AND SKILLS:
· Strong presentation and persuasion skills.
· Basic understanding of marketing, trade marketing activities.
· Analytical and planning skills.
· In- depth knowledge of Vinamilk&039;s product portfolio
· Profound knowledge of sales in the fast- moving consumer goods/food industry, especially understanding of specialized customer channels (Key Account/Anchor Account) and direct consumer types (On- premise).
· Good problem solving and collaboration skills.
· Good negotiation and communication skills.
OTHER REQUIREMENTS:
· Proficiency in English communication.
· Compliance and Ethics
· Ability to perform effectively in high- pressure and continuous work environments.
· Willingness to travel extensively and work remotely with high intensity.
· Proficiency in Microsoft Office.

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Cập nhật gần nhất lúc: 2023-12-09 13:45:27