Chief Steward

The Chief Steward is responsible for overseeing the overall stewarding operations of the hotel, ensuring the highest standards of cleanliness, hygiene, storage, and equipment management across 10 diverse Food & Beverage outlets, extensive banquet operations, and large- scale kitchens totaling over 800 sqm. This role is pivotal in supporting the culinary and service teams to achieve excellence in food safety, efficiency, guest satisfaction, and asset care.
Operations Management

Monitor daily cleaning standards and task completion, conducting hands- on quality checks and immediate feedback
Oversee banquet and event setups, ensuring accurate equipment handling and smooth execution.
Organize storage areas between kitchen spaces and stewarding storerooms to ensure accessibility, logical organization, and operational efficiency
Collaborate with Engineering on maintenance and repairs of stewarding machinery and kitchen equipment.
Analyze potential breakage risks in daily operations and implement preventative measures to minimize equipment loss and costs
Ensure the highest level of cleanliness, hygiene, and sanitation in compliance with HACCP and food safety standards
Lead and manage stewarding operations across all F&B venues, including restaurants, bars, banquet kitchens, in- room dining, and central production kitchens
Implement effective stock rotation and control for chemicals, cleaning supplies, and equipment to avoid waste, ensure safety, and maintain quality

Team Leadership

Lead, train, and develop the stewarding team, including supervisors and operational staff, to foster safety, efficiency, and excellence
Conduct regular performance reviews and create personalized development plans
Plan and manage staffing according to business levels, events, and operational demands
Reinforce daily task quality by setting clear expectations, providing on- the- job coaching, and maintaining visible leadership.

Cost Control and Sustainability

Lead sustainability efforts through waste reduction, chemical management, and resource conservation.
Implement strict breakage control and regularly analyze breakage patterns to proactively prevent future incidents
Manage equipment inventory, minimize losses, and ensure adherence to budgetary goals

Health, Hygiene and Safety

Ensure all work areas in the kitchen are kept tidy and clean
Liaise with Engineering regarding maintenance and repairs of equipment
Conduct regular hygiene audits, safety training, and emergency preparedness exercises
Be well versed in hotel fire, life safety, and emergency procedures
Apply necessary precautions with regards to hotel food safety and hygiene standards (HACCP)
Report and take appropriate action to correct any health or safety hazards
Lead safe handling and storage of chemicals and cleaning products, ensuring proper labeling and usage.
Instruct staff on emergency measures in case of accidents and ensure the first aid kit is stocked and available in kitchens in collaboration with the hotel’s clinic

Knowledge and Experience

Minimum 3–5 years’ experience as Chief Steward or Assistant Chief Steward in a luxury hotel or high- volume environment
Diploma or certification in Hospitality, Food Safety, or Environmental Services preferred
Experience in inventory management, logistics, and cross- outlet support for large- scale operations.

Competencies

Exceptional organizational skills and eye for operational detail
Ability to drive quality, consistency, and efficiency under pressure
Reading/Writing/Speaking English skills
Strong leadership and team development abilities
High personal and professional grooming standards
Proactive, solution- oriented mindset with a focus on guest and team satisfaction
Computer Literacy

Professional and inspiring working environment
Attractive gifts for public holidays and special occasions
A chance to grow your career in a luxury, world- class environment
Daily meals provided at the Staff Cafeteria
Learning & development opportunities within Accor group
2 days off per week
Recognition culture & employee engagement activities
Competitive salary package with service charge
Full salary and service charge during probation
Annual Summer Outing
Global career mobility opportunities
Social insurance in accordance with the law
Thoughtfully designed benefits supporting your wellbeing and growth

Cập nhật gần nhất lúc: 2026-05-24 12:50:02