Chăm Sóc Lớp Học - Student Care Associate

Guide and support students and parents on how to join classes and self- study through online learning platforms in a timely manner;
Periodically collect feedback from teachers, parents, and students; ensure issues are effectively addressed;
Participate in organizing customer care activities with sales, training, and marketing departments;
Notify students about cancellations, schedule changes, and teacher changes during the course (if any);
Build good relationships with students; regularly communicate about learning progress and related issues with parents and students;
Report on the implementation of tasks assigned by superiors;
Other tasks as assigned by the Manager.
Attend classes, discuss with the training department and parents to propose solutions and suitable learning plans and directions for students;

Good at English, equivalent to IELTS 6.0 or TOEIC 750;
At least 1 year of experience in a similar position;
Problem- solving skills.
Good verbal and written communication skills;

Work in a professional and educational environment with a transparent career advancement path;
Receive regular training and professional development.
Provided with full equipment to serve the job;
Receive social insurance and other welfare policies according to company regulations;
Salary: 8- 12 million VND/month;

Cập nhật gần nhất lúc: 2025-08-25 04:35:03