Chăm Sóc Khách Vé Máy Bay Biết Tiếng Anh - Thu Nhập 13 Triệu/ Tháng - Không Áp Kpi - Làm Việc 5 Ngày/Tuần - Quận 12 Cũ
Mô tả công việc
Ensuring a high level of customer service and a positive guest experience.
Liaising between guests and partners to resolve light complexity issues via inbound,outbound, email, chat, and messaging on various topics such as: additional travel advice,modifications, cancellations, complaint.
Immediately updating serious cases/inconstant situations.
Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Proactively updating information/knowledge about customer service.
Yêu cầu công việc
Graduated from High school or equivalent Majors is an advantage.
At least 6- month experience in Customer Service roles or any relevant ones.
Fluency in English (Speaking, listening, writing, and reading)- working 100% English.
Shift: Rotate 24/7 (according to the arrangement of the team leader, rotate shift once a month, up to 3- month night shift)+ Day shift: 7:00 – 16:00; 9:00 – 18:00; 12:00 – 21:00; 13:00 – 22:00.+ Night shift: 19:00 – 4:00; 20:00 – 5:00; 21:00 – 6:00; 22:00 – 7:00.
Work Schedule: 5 days/week (any 2 days off).
Quyền lợi
14 days of leave/year.
Voice allowance: 1.000.000 vnd/month (If you handle Inbound).
Monthly KPI incentive: 900.000 – 1.200.000 vnd/month (Depend on your performance).
Accident insurance 24/7.
Join the insurance regimes according to the provisions of the Labor Law.
Total Salary: 11.000.000 – 13.000.000 vnd/month.
Base Salary: 8.000.000 vnd/month.
Night shift allowance: 30% base salary.
13th Monthly Salary.
Annual Health Checkup.
Meal allowance: 500.000 vnd/month.
Working in a dynamic, professional environment with many opportunities for advancement
100% salary in 2- month probation time.
Cập nhật gần nhất lúc: 2025-12-10 05:00:05















