Chăm Sóc Khách Hàng Giỏi Tiếng Anh Ca Đêm (Lương Từ 16 - 17 Triệu NET) - Customer Service Staff - Làm Việc Tại Quận 7 - Nghỉ 2 Ngày/Tuần

About GBG Group Services
We are a global leader in ticketing services, providing seamless online experiences for a wide range of sports, concerts, and live events. Our platforms, including Gigsberg and Football Ticket Net, handle millions of users and events worldwide.
Key Responsibilities

Assist with regular checks and oversee the end- to- end fulfillment process to ensure accuracy and compliance with standards.
Monitor ticket dispatch status and follow up with ticket sellers to ensure timely order fulfillment.
Troubleshoot and resolve day- to- day fulfillment issues, including delivery errors, missing tickets, or delivery process challenges.
Maintain clear and professional communication with sellers, customers, and internal teams.
Support operations during match days or high- volume periods by ensuring smooth order processing and delivery.
Coordinate with sellers and delivery teams to confirm deliveries or resolve discrepancies.
Collaborate with customer service and fulfillment teams to provide timely updates to clients regarding their orders.

High school diploma or GED.
Strong command of English (spoken, written, and grammar).
Prior experience in fulfillment, logistics, or customer service is an advantage (but not required).
Excellent attention to detail and accuracy.
Ability to work quickly, proactively, and efficiently under pressure.
Good problem- solving and multitasking abilities.
Strong teamwork and interpersonal skills.
Reliable, responsible, and committed to ensuring client satisfaction.

Skills

Strong problem- solving and decision- making abilities.
Ability to multitask and manage competing priorities efficiently.
Effective organizational and time management skills.
Excellent communication and customer service skills.

- Salary: Range: 16- 17 Mil NET
- Social Security covered.
- 12 annual leave.
- Snack bar and beverages provided by the company.
- Gifts on international/national holidays. (Women&039;s day, Valentine,..)
- Salary review once a year.
- Annual Health Check.
- Beautiful hi- tech office.

Cập nhật gần nhất lúc: 2025-09-07 00:25:02