Main responsibilities
Collaborate with the Customer service staff/Sales Admin to complete orders as the company&039;s procedure (This task will be trained later).
Provide regular, transparent, detailed feedback and reporting on personal performance (if requested) to Team Leader/Head of Department.
Present, promote and sell services to prospective customers to meet individual monthly targets.
Maintain customer relationships.
Receive customer inquiries from the Marketing team and consult with international ones (entrepreneurs, multi- national corporations, etc.) based on their needs for corporate services related to start- ups, bank account opening, etc. via email, live chat, and phone calls in English.
Other tasks assigned by Team Leader/Head of Department.
Manage customer data and orders on CRM.
Requirements
Excellent knowledge of MS Office
Familiar with documentation and CRM system
At least 1 year of work experience in related fields such as Sales, Customer Service, Service Consulting Corporate Services, etc.
Having a basic knowledge of Economics, Finance, or International Banking is an advantage
Fluent in English
Bachelor&039;s degree in English Linguistics, Economics, Banking, Business Administration, Business Laws, etc.
Proactive attitude, hardworking, able to work both independently and within a team, able to multitask
Highly effective teamwork spirit, time management, organizational, negotiation and problem- solving skills
Benefits
Private healthcare package (PVI) for employees for 1 year or more.
Bonus on National Holiday, Birthday + Year- end bonus based on performance and business results.
Annual health check- up.
Salary review.
Annual Leaves: 12 days + birthday leave + seniority leave.
Social insurance, Health insurance, and Unemployment insurance (Vietnamese Law).
13th- month salary.
A professional, dynamic, international working environment.
Internal training & career development opportunities, and external L&D budget sponsorship.
Team- building, Company trip, Christmas, Charity, Year End Party, Mid- autumn, etc.
Flexible working time, 7 hrs/day, Mon- Friday.
