Center Manager

Established in 1995, Apollo English is a pioneer, and was the first 100% foreign- owned Education and Training English Center in Vietnam. At Apollo, we believe learning has the power to change lives. Our vision is to be an expert in educating young learners to become global citizens and to foster prosperity. We are looking for a Center Manager (CM) who will share with us passion in education and continuous improvement. The CM will be the captain of the team, representing the Apollo leadership team at the center and leading the center&039;s growth.
Key Roles and Responsibilities

Ensure business efficiency by optimizing the center&039;s operational efficiency
Manage revenue generation & center operationsResponsible for the revenue result of the center, including activities to attract new customers and renew current customers.Oversees daily center operations and coordinates center activitiesAddress any issues that may arise in relation to students, ensuring their timely resolution and that the appropriate action is taken
Customer Experiences Management : Supervise all operations in the center to provide the best experiences for customers.
People managementContinuous training and development of staff membersManage the Center’s operational compliance with policies, procedures, rules and regulations

At least 3 years experience at management level
Have excellent interpersonal skills and a good understanding of customer service
Have experience in a fast growing organization. Prefer working experience in educational organization
Strong sales and customer service focus;
Culture match with the Company’s values: Passion, Accountability, Integrity, Innovation, Partnership
Fluent in both English and Vietnamese
Have a bachelor’s degree or equivalent.
Be able to manage and build strong and highly motivated teams

Cập nhật gần nhất lúc: 2025-09-19 20:50:02