JOB DESCRIPTION
The Business Management Manager acts as a strategic bridge between the CEO, key clients, and internal departments. This role requires strong business acumen, excellent communication, and the ability to manage cross- functional priorities in a fast- paced agency environment.
Key Responsibilities:
Client Management
Act as the primary contact for issue resolution and ensure a consistent, high- quality client experience.
Build and maintain strong relationships with key clients to ensure long- term partnership and trust.
Understand client business objectives and proactively propose strategic approaches, relevant solutions, and direction aligned with their needs.
Executive & External Affairs Support
Prepare reports, briefing notes, documents, and follow- ups as required by the CEO.
Support the CEO in external affairs, stakeholder meetings, industry events, and networking activities.
Coordinate with external partners and organizations to ensure alignment and timely execution.
Business Performance & KPI Tracking
Monitor KPIs across departments such as Production, Project Management, Creative, etc.
Consolidate weekly/monthly/quarterly performance reports for the CEO.
Analyze performance data, identify insights, highlight risks, and recommend actionable improvements.
Business Planning & Strategy Development
Participate in building CHOO’s annual, quarterly, and monthly business plans.
Collaborate with the CEO and Heads of Departments to define growth strategies and operational priorities.
Track strategy implementation, flag early issues, and propose solutions to keep execution on course.
JOB REQUIREMENTS
Skills & Qualifications
Excellent command of English (spoken and written).
Exceptional communication, stakeholder management, and problem- solving skills.
Strong analytical skills with the ability to prepare and interpret business reports.
Minimum 3–5 years of experience in Communications, BTL, Advertising, or Event agencies.
Highly organized, detail- oriented, and able to manage multiple priorities efficiently.
Preferred Attributes
Experience working in fast- paced agency environments.
Understanding of workflows across Planning and Management teams.
Strong business mindset with the ability to anticipate needs and think ahead.
Working Style
Proactive, reliable, and comfortable handling confidential information.
Ownership- driven: committed to delivering results and supporting the CEO effectively.
Strategic thinker with operational discipline.
BENEFITS & COMPENSATION
Healthcare: Premium health insurance (Bao Viet).
Engagement: Quarterly Lucky Draw & birthday celebrations; company trip & team building (2 times/year).
Year- end bonus: 13th- month salary + KPI bonus (total from 3 months’ salary and up).
Allowances: Laptop support, weekend work allowance, parking subsidy.
Salary: Negotiable
Holiday bonus: 1–3 million VND for national holidays.
OTHERS
Working hours: Monday to Friday, 9:00 AM – 6:00 PM (90- minute lunch break)
Workplace: 3A Floor, 55 Truong Quoc Dung Street, Phu Nhuan Ward, Ho Chi Minh City
