Business Development Representative

Sales process and Customer relationship management
- Identify potential customer issues and solve them in collaboration with the sales/trade/Customer Service/Finance teams
- Handle the sales process with customers by performing needs analysis, designing solutions and negotiating deals
- Build, maintain and manage relationships with customers in the assigned portfolio by remote selling channels (as phone, e- mail)
- Identify and pursue opportunities for cross- sell and up- sell to existing customers
Business Development
- Promote ZIM added value services with the customers, including digital platforms (as myZIM)
- Perform outbound interactions (calls/e- mails) to potential, dormant and current customers
- Establish relationships with new customers and secure contracts with new customers to achieve targets
- Qualify customers&039; sales potential and plan activities to increase business
- Identify and develop leads and new customers
- Communicate closely with trade and cross- functional teams on market intelligence, service updates, customer challenges and opportunities
Strategic planning and monitoring
- Update customer information and interactions in CRM
- Monitor and report sales goals/targets/KPIs in line with company’s objectives
- Follow and use sales best practice and tools
- Forecast sales activities and set personal/company goals accordingly

- Competitive pay, bonuses (quarterly, annual), allowances and rewards for your contributions (local & global programs)- Education Sponsorship: up to $21,000
- Work from home: up to 52 days/year- Health insurance- Annual leave: up to 18 days- Sick leave: 6 days- Welfares: Marriage, Newborn Baby, Birthday, Compassionate
- Team building and community growth through CSR activities, creative workshops, happy hours, and company trips.

Cập nhật gần nhất lúc: 2025-12-31 08:00:05