Business Analyst (Japanese)

Collaborate closely with Product Managers, UX/UI designers, and engineers to ensure shared understanding and successful product delivery.
Stay informed on trends in Generative AI, conversational AI, and voice technologies to bring innovative ideas to the product roadmap.
Participate actively in Agile ceremonies (planning, refinement, demos) to facilitate smooth product development cycles.
Engage with customers, users, and internal stakeholders to capture and prioritize product requirements for the Voicebot GenAI platform.
Analyze user behavior and feedback to identify opportunities for product improvements and new features.
Define detailed user stories, acceptance criteria, and workflows aligned with product vision and business goals.
Monitor product performance metrics and help define KPIs related to voice interaction quality and user satisfaction.
Assist in managing product backlogs and roadmap updates based on evolving business priorities.

Experience in the technology or cloud computing sector is an advantage.
Strong analytical skills with proven Business Analysis experience.
Proficiency in Japanese (JLPT N2/N1) and English.
Ability to work on- site in the Hanoi Capital Region.
Solid knowledge of business process modeling and optimization.
Outstanding communication skills in both written and verbal forms.
Bachelor’s degree in Business Administration, Information Systems, or related field.
Excellent requirement gathering and documentation abilities.

Study support package for children of FCI union
FPT Premium Care package
Creative, open- minded working environment that respects individuals
Activities and culture with FCI and FPT Corporation
Sponsor related courses and certifications
Salary: Competitive, pay according to ability. Negotiation during the interview.
Social insurance and health insurance according to labor laws.

Cập nhật gần nhất lúc: 2025-10-21 03:00:05