Key Responsibilities
Collaborate closely with Product Managers, UX/UI designers, and engineers to ensure shared understanding and successful product delivery.
Analyze user behavior and feedback to identify opportunities for product improvements and new features.
Stay informed on trends in Generative AI, conversational AI, and voice technologies to bring innovative ideas to the product roadmap.
Participate actively in Agile ceremonies (planning, refinement, demos) to facilitate smooth product development cycles.
Monitor product performance metrics and help define KPIs related to voice interaction quality and user satisfaction.
Assist in managing product backlogs and roadmap updates based on evolving business priorities.
Define detailed user stories, acceptance criteria, and workflows aligned with product vision and business goals.
Engage with customers, users, and internal stakeholders to capture and prioritize product requirements for the Voicebot GenAI platform.
Requirements
Familiarity with Agile/Scrum methodologies and tools (Jira, Confluence, etc.).
Analytical thinking with strong problem- solving skills and attention to detail.
Proven ability to translate user needs into clear, actionable product requirements and user stories.
Collaborative mindset with a passion for building user- centric products.
Bachelor’s degree in Business, Computer Science, or related fields.
Basic understanding of AI/ML concepts, especially related to voicebots and NLP, is a plus.
Strong English communication skills (speaking and writing) for collaboration with global teams and documentation.
5+ years experience as a Business Analyst, preferably in product- focused roles within AI, voice tech, or conversational interfaces.
Top Benefits
Sponsor related courses and certifications
Social insurance and health insurance according to labor laws.
Creative, open- minded working environment that respects individuals
Activities and culture with FCI and FPT Corporation
Salary: Competitive, pay according to ability. Negotiation during the interview.
Study support package for children of FCI union
FPT Premium Care package
