With nearly 25 years of experience, DC Technologies and PMAC JSC are leading providers of solutions for the jewelry and precious metal manufacturing industry in Indochina. We specialize in technology, machinery, equipment, materials, and electroplating chemicals.
As we expand into Northern Vietnam and grow our business, we are looking for a
Branch Manager
to lead and manage operations at our Northern office. Below are the details of the position:
JOB DESCRIPTION:
Sales & Marketing Management
• Be responsible for sales revenue of the assigned branch every month / quarter / year for the territory North Vietnam and Laos.
• Coordinate with Sales & Marketing Department in head quarter to carry out business plans and marketing plans such as fairs, workshops, customer conferences, new products&039; launching, digital marketing,…
• Monitor sales performance and implement initiatives to drive growth.
• Develop and implement sales strategies to achieve branch revenue targets.
• Directly in charge in Sales and Service of Key Accounts. Being responsible for direct customers&039; relation and policies in order to keep and maintain relations with decision makers of MNC
• Regular updating market and price information, taking part of market research and analysis, market entrance as well as market expanding plan
• In charge of Team building and supervising of the branch, includes recruitment, onboarding, training, supervising their works as well as evaluating and promoting them
Customer services
• Training and developing team, support system and tools step by step to reach international standards of services
• Implementing customer services strategy and annual plan to a monthly/weekly action plans.
• Supervising, monitoring field service team&039;s activities. Facilitate all communication channels, report system needed between headquarter and branch, visits of oversea suppliers and experts if needed, in order to ensure quality service on- time.
Branch Operations:
• Propose and responsible for the whole branch budget, all assets as well as other resources in the Branch. Shared responsibility with team and company about customer debts; evaluating credibility of customers, updating and report
• Encourage and maintain a dynamic, disciplined and enthusiastic working environment and high engagement of team
• Monitor the proper implementation of the regulations, processes and procedures for the staff of the Branch.
• Evaluate reports and performance and competency of each employee of the Branch on a regular basis, e.g: weekly / monthly / quarterly / year.
• Take part of organizational planning, set KPIs and supervising daily tasks of all Branch&039;s employees to ensure a smooth and effective operation.
• Being in charge for all legal and foreign affairs, PR, marketing and communication activities and labor relations in compliance with company strategy, regulations and laws
