OBJECTIVE OF THE POSITION:
Assistant Beverage Manager will direct the beverage operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals. Ensure policy compliance, support the Company&039;s initiatives, and promote a positive culture.
MAIN RESPONSIBILITIES:
Operational Management:
• Implement opening, closing, hygiene, and safety procedures in all beverage- related areas.
• Oversee daily beverage operations across all outlets (restaurants, pool bars, room service, banquet).
• Ensure consistent beverage quality, presentation, and service standards aligned with brand guidelines.
Menu & Product Development:
• Design, update, and cost beverage menus (cocktails, mocktails, wine, spirits, coffee/tea).
• Introduce innovative beverage concepts aligned with market trends and guest preferences.
• Coordinate with Executive Chef and Marketing for pairing menus, promotions, and seasonal offerings.
Guest Experience:
• Handle guest complaints, feedback, and special requests promptly and professionally.
• Build strong guest relations, creating memorable experiences that drive loyalty.
• Ensure personalized service and a strong presence in outlets during peak hours.
Financial & Cost Control:
• Manage beverage cost, pricing, and profitability in line with budget targets.
• Control inventory, conduct stock- taking, and minimize wastage or variance.
• Analyze POS sales reports and market trends to adjust strategies.
People Management:
• Foster teamwork, motivation, and recognition to retain talents.
• Lead, train, coach, and evaluate beverage team members to deliver high standards.
• Develop succession plans and identify future leaders within the team.
Sales & Marketing:
• Drive up- selling and cross- selling of beverage products across outlets.
• Create beverage- related publicity opportunities (wine tasting, cocktail classes, themed events).
Administration & Compliance:
• Maintain proper documentation for licenses, supplier contracts, and reports.
• Attend F&B and management meetings, sharing beverage- related updates and proposals.
• Ensure compliance with local regulations on alcohol service, hygiene, and safety.
Other Duties:
• Support F&B management team in achieving overall departmental goals.
• Perform other tasks assigned by F&B Director / F&B Manager / Assistant F&B Manager.
