Bellman/ Nhân viên Hỗ trợ Hành lý

Identify and explain room features to guests (e.g., use of room key, mini- bar, ice and vending areas, in- room safe, valet laundry services).
Supply guests with directions.
Transport guest luggage to and from guest rooms and/or designated bell area.
Open doors and assist guests/visitors entering and leaving property.
Maintain awareness of undesirable persons on property premises.
Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
Develop and maintain positive working relationships with others.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.
Greet and escort guests to rooms.
Perform other reasonable job duties as requested by Supervisors.
Assist with luggage storage and retrieval.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
Communicate parking procedures to guests/visitors.
Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.
Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Comply with quality assurance expectations and standards.

Basic English for communication
High school diploma or GED
Relevant experience in the same position at 5- star international hotel chain

5 days off per week | 1.5 ngày nghỉ mỗi tuần
Full salary & insurance contribution during probation (following labor law) | Được hưởng nguyên lương & tham gia bảo hiểm trong suốt thời gian thử việc (theo luật lao động)
Uniforms and duty meals are provided | Được cung cấp đồng phục & bữa ăn ca
Accommodation is provided for non- local associates | Hỗ trợ nhà ở cho nhân viên ở xa
Training and learning in Marriott International | Học hỏi và đào tạo chuyên môn tại Tập đoàn Marriott International
Opportunity to grow career at the most luxurious 5- star hotel group in the world | Cơ hội phát triển nghề nghiệp tại tập đoàn khách sạn lớn nhất thế giới

Cập nhật gần nhất lúc: 2026-03-08 10:35:02