Research and Trend Analysis:
Identify opportunities for applying generative AI techniques to improve business processes.
Stay up- to- date with the latest trends and advancements in IT Technology general/generative AI.
Business Requirements Analysis:
Analyze existing business processes and identify areas for optimization using generative AI.
Consult, support end- users and suggest new optimized business processes required to fulfill business requirements.
Collaborate with business users, SA and stakeholders to understand their needs and pain points.
Solution Proposal and Ideation:
Give Solution to optimize IT systems
Brainstorm and propose innovative ideas for applying generative AI to address business challenges.
Design, develop the software to ensure the product delivered on time, within budget
Work closely with cross- functional teams to develop use cases and scenarios for generative AI applications
Implementation:
Collaborate with data scientists and engineers to design and implement IT solutions/generative AI solutions.
Make sure all incident which cannot be solved on previous lines of support are solved Level 3 support).
Translate business requirements into technical specifications for IT solutions/generative AI models.
Updating, repairing, modifying, and developing existing development
Make the deploy package to implement into other environment (test, pilot, production) and check list to deployment.
Testing and Evaluation:
Evaluate the performance and accuracy of generative AI responses to user queries.
Develop test plans and conduct thorough testing of generative AI models, and business function.
Documentation and Communication:
Create detailed technical documentation or specification documentation for solution, including user stories, process flows, and functional specifications.
Writing the document for the operation of the program by operators
Communicate effectively with both technical and non- technical stakeholders.
Document all Business processes, reports, dashboard, business rules which capture all business requirements in the BRD documents clearly
Other tasks as line manager’s assignment
