Responsibilities
Cross- team Coordination
Coordinate communication between Sales, Academic, Product, Customer Success, and Marketing teams for all B2B projects.
Support coordination between Vietnam- based teams and international teams.
Follow up on action items, deadlines, and deliverables to ensure internal alignment.
Project & Process Management
CRM Management & Data Hygiene: Own day- to- day CRM data management for B2B (e.g., creating and updating accounts, contacts, deals, and activities).
Monitor project status, identify risks or bottlenecks early, and escalate to the Head of B2B when needed.
Help document and improve standard operating procedures (SOPs) for recurring workflows (onboarding new partners, reporting, invoicing, etc.).
Create and maintain simple project plans (timelines, milestones, owner mapping) for key B2B initiatives.
Ensure CRM data accuracy and consistency across Vietnam and international teams (naming conventions, fields, stages, etc.).
Support to Head of B2B Vietnam
Help prioritize tasks and organize workload across multiple projects.
Conduct basic research (market, competitors, best practices) to support decision- making when needed.
Support Head of B2B in executing strategy and initiatives.
Requirements
2–3 years of experience in operations, project coordination, account support, or similar roles (B2B / tech / education / SaaS experience is a plus).
Strong skills in Google Workspace or Microsoft Office (Docs/Word, Sheets/Excel, Slides/PowerPoint).
Experience using a CRM system (e.g., HubSpot, Salesforce, Odoo or similar) for tracking deals, accounts, and activities.
Strong English and Vietnamese communication skills (written and spoken), comfortable working with international colleagues and partners.
Excellent organizational skills with strong attention to detail and the ability to manage multiple tasks at once.
Bachelor’s degree in Business, Operations, Management, International Business, or related field.
Proactive, solution- oriented mindset with a high sense of ownership and responsibility.
Benefit
Eligible to attend one course on Prep upon becoming an official employee
Birthday gifts and leave, wedding/funeral support, year- end party, summer holiday, monthly bonding day, etc.
Comprehensive health insurance and annual leave entitlements.
Work in a creative, young, and dynamic environment
Annual increment and company- wide team events.
Salary range: 15,000,000- 17,000,000/month (gross)
Competitive base salary and performance- based bonus.
Professional development and international career growth opportunities.
Social insurance and health insurance provided in accordance with Vietnam regulations
Participate in the company’s fitness and sports clubs
Working time: Monday – Friday (40hrs/week)
Working location: No. 34 Láng Hạ, Đống Đa, Hà Nội
