Associate Director, Senior Relationship Manager

STANDARD CHARTERED BANK
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Hồ Chí Minh
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Mô tả công việc

The Role Responsibilities

Strategy

Contribute toward achieving team’s overall target and delivering optimal portfolio return.
Collaborate and build effective partnerships with other RMs, team leaders, segment heads, as well as colleagues in CDD teams and partners in risk, compliance, other support functions, and product
To achieve agreed individual financial and non- financial targets by acquiring, growing and retaining profitable Business Banking customers within acceptable risk parameters.

Business

Achieve individual financial and non- financial targets while contributing towards team’s overall deliverables through
Effectively generating new business- identify prospects and convert in line with the Bank’s appetite
Strategically formulating account plan- provide client’s needs- based solutions, structure appropriate credit facility, and execute various banking transactions
Proactively building trusted client relationships- maintain a portfolio of active and growing customers
Market and sell broad range of products including trade service, cash management, treasury and investment
Prepare credit proposal and loan application of customers; prepare annual review on timely basis
Work closely with credit team to ensure good quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy
Implement agreed business plan to achieve sales / revenue targets
Generate creative ideas on customer acquisition and products / services
Regularly feedback to Team Leader / Team head and peers on new and anticipated financial and service needs and recommend appropriate improvements to processes on new products
Maintain a high level of professionalism in client engagement, internal stakeholder management and other business conduct

Processes

Ensure CDD profiles are error free for timely sign off.
Identify KYC issues, provide solution or escalate to line manager if necessary.
Conduct regular and timely customer due diligence (CDD) reviews.
Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures.
Support the execution of Business strategy in a safe and well- controlled manner and on an end- to- end basis – incorporating infrastructure requirements and ensuring that they are fit- for- growth.
Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures.
Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
Follow and comply with AML CDD policies and procedures where applicable.
Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.

People and Talent

Partner effectively with internal stakeholders to deliver effective client solutions.
Embed the Group’s values and culture.
Coach peers and more junior staff as appropriate.

Risk Management

Abide by appropriate frameworks to guarantee that business is carried out within the Group’s risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders.
Abide by the Group’s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and / or Risk Committees.
Do what is right in order to avoid reputational risks and operational losses.
Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with regulations and guidelines on Sanctions, Anti- Money Laundering (AML), and Environmental and Social Risk Management (ESRM).

Governance

Data Confidentiality
Environmental and Social Risk Management (ESRM)
Engage with all audit report findings and ensure feedback is acted upon
Client Suitability Standards
Anti- Bribery and Corruption (ABC)
Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable)
Maintain Documentary standards
Sanctions
Cross- Border Policy
Treating Customers Fairly
Anti- Money Laundering (AML) and all applicable money laundering prevention procedures
Client Due Diligence and Related Periodic Reviews
Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation
Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics and compliance with relevant policies, processes and regulations among employees form part of the culture
Approval and review of Credit Applications

Regulatory and Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Lead the Business to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Internal

Colleagues in BB and CDD teams, Product, Risk, Compliance and other support Functions and Businesses

External

Key clients

Other Responsibilities

Embed Here for good and Group’s brand and values in Global Subsidiaries team in GCNA

Our Ideal Candidate

University Graduate
Excellent financial analysis skills and ability to assess client creditworthiness and key risk considerations / mitigations.
Sound knowledge of financial markets and investment products.
Sound product knowledge on trade, cash, lending and FX and strong understanding of local industries, supply / value chains and market environment.
Minimum 3 years of relevant experience in serving business / commercial / corporate clients. Experience in servicing international businesses under the cross- border context is a plus.
Dedicated and committed team player with ability to work independently.
Firm in all business guidelines and compliance issues.
Outstanding communication and presentation skills.
Knowledge of operational procedures, documentation requirements, banking practices and regulations related to business and commercial banking.

Role Specific Technical Competencies

Understanding Customer needs
Business Markets
Selling
Knowledge of customers
Financial Risk Management
Cross Selling

­About Standard Chartered

Our purpose, to
We&039;re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we&039;ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you&039;re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can&039;t wait to see the talents you can bring us.

drive commerce and prosperity through our unique diversity

, together with our brand promise, to be

here for good

are achieved by how we each live our

valued behaviours

. When you work with us, you&039;ll see how we value difference and advocate inclusion. Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Flexible working options based around home and office locations, with flexible working patterns
Time- off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Proactive wellbeing support through Unmind, a market- leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first- aiders and all sorts of self- help toolkits
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies- everyone feels respected and can realise their full potential.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

Recruitment assessments-

Visit our careers website www.sc.com/careers
Schedule: Full- time
Primary Location: Asia- Vietnam- Ho Chi Minh
Job: Retail Banking
some of our roles use assessments to help us understand how suitable you are for the role you&039;ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Employee Status: Permanent
Posting Date: 04/Dec/2023, 9:56:15 PM
Unposting Date: Ongoing

Cập nhật gần nhất lúc: 2024-04-03 11:02:27

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Quy mô: 500 - 1000
Trụ sở: 18/F, Keangnam Tower, 72 Pham Hung, Tu Liem, Me Tri, Hanoi

Thông tin chung

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Cấp bậc
Director
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Trình độ yêu cầu
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Số lượng cần tuyển
Đang Cập Nhật
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FULL_TIME
Giới tính
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Hạn nộp hồ sơ
29/02/2024
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