Assistant Restaurant Manager

As Assistant Restaurant Manager you’ll lead and food and beverage operations team to ensuring quality service and standards are maintained to deliver a memorable guest experience. Always following government regulations concerning health, safety or other requirements.
People
• Cooperates, coordinates and communicates with Department Heads and other inter- departmental secretaries as appropriate.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Drive a great working environment for teams to thrive- linking up departments to create sense of one team.
• Support colleagues to make sure they deliver with compliance and to the standards we expect.
• Recommend or initiate any HR related actions where needed.
Financial
• Make sure food and drinks are secure and stored safely- always keep stock replenished to minimise waste.
• Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef.
• Manage hotel food and beverage marketing programmes and participate in and maintain system- wide food and beverage marketing programmes and promotions.
• Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
Guest Experience
• Regularly communicate with guests to ensure expectations are met.
• Help guests with their requests and complaints- making sure you maintain a high level of guest satisfaction.
• Deliver Crowne Plaza Brand Promise and Service Signatures to daily work.
• Make sure all food and beverage equipment is in operational condition and regularly cleaned.
• Analyse guest insights to identify and meet customer expectations and build on guest loyalty.
• Establish and achieve quality and guest satisfaction goals.
• Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
Responsible Business
• Manage hotel food and beverage marketing programmes and participate in and maintain system- wide food and beverage marketing programmes and promotions.
• Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
• Perform other ad- hoc duties – unexpected moments which may be assigned by management when we have to pull together to get a task done.
• Be responsible in keeping the property safe and secure, to participate in any resort activity related to Fire Life safety.
• Make sure food and drinks are secure and stored safely- always keep stock replenished to minimise waste.
Accountabilities
This is the top food and beverage job in a large resort, or major flagship resort. Resort may have multiple sites and facilities, high- volume catering and/or convention facilities, and a large number of VIP and special service guests.

Education:

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field.
  

Service years in the field:

04+ years related experience, including supervisory experience, or an equivalent combination of education and experience.

Knowledge and skills:

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the resort, the brand and the Company.
Must obtain certifications or permits as required by local governmental agencies. Good Communication and writing skills.
Tasks and Project Management.
Problem solving, reasoning, motivating, organizational and training abilities.

Language:

Fluent in Vietnam and English (speaking, listening, reading and writing)

• 2 day- off per week/Hưởng 2 ngày nghỉ/tuần.
  
• At least 12 Annual Leave per year/Ít nhất 12 ngày phép/năm.
  

ALLOWANCE- TRỢ CẤP

Service charge/Thưởng phí phục vụ hàng tháng.
Home leave allowance/Trợ cấp thăm nhà.
Rest & Relaxation allowance (depends on job band)/Trợ cấp nghỉ dưỡng (tùy cấp bậc).
Relocation allowance/Trợ cấp chi phí di chuyển nhận việc.

INSURANCE- BẢO HIỂM

7 Insurance provided by the Resort from start date/Được Khu nghỉ dưỡng mua bảo hiểm tai nạn 24/7 từ ngày đầu nhận việc.
CompulsoryInsurance by Law/Được đóng các loại bảo hiểm bắt buộc theo quy định nhà nước.

OTHER BENEFITS- CÁC PHÚC LỢI KHÁC

Accommodation at Staffhouse, meal, bus to work (free)/Được cung cấp phòng ở tại Nhà nhân viên, bữa ăn, xe đưa đón đi làm (miễn phí).
Discount on resort service, IHG employee rate/Được hưởng giảm giá sử dụng dịch vụ tại resort, đặt phòng giá nhân viên IHG.
Birthday voucher and celebration/Được tổ chức sinh nhật và phiếu quà tặng.

Cập nhật gần nhất lúc: 2025-10-18 15:10:02