Assistant Restaurant Manager

• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Participate in Department’s management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Implement and maintain control measures to ensure that food & beverage costs of the Outlet, productivity, labor costs and operating supply costs for the outlet is in line with budget
• Perform proper handover and communication to the next shift
• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
• Handle guests’ complaints and comments tactfully and efficiently
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Maintain department communication logbook and updated notice board
• Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
• Assist Food and Beverage Director in planning for restaurant budget and review forecast on revenue and expenditure on monthly basic
• Handle all administration work pertaining to cashier/bar operation requirement and company’s policies
• Attend all briefings, meetings and trainings as assigned by management
• Assist other food & beverage outlets with their operations during peak times or when required
• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
• Analyze and submit month- end reports and identify deviation from business plan goals
• Ensure that health, safety and security procedures are in place in the outlet
• Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post- mortem promotion report to F&B Director upon completion of promotion

• Ability to work effectively and contribute in a team
• Diploma, certification(s) in Food & Beverage will be an advantage
• Working knowledge of MS Excel, Word, & PowerPoint
• Good communication and customer contact skills
• Minimum 2 years of relevant experience in a similar capacity
• Service oriented with an eye for details
• Good reading, writing and oral proficiency in English language

Social insurance, health insurance and other benefits
Opportunities to grow within our property and across the world
Attractive salary, 100% service charge during probation period
Uniforms, laundry, free shift meals

Cập nhật gần nhất lúc: 2024-04-08 21:50:24