Assistant Learning & Development Manager (Based in Phu Quoc Island )

Professional Competencies
• Control the inventory of training manuals, multimedia visual aids, and other educational materials.
• Conduct English sessions and arrange on- the- job training for new Staff.
• Assist the Training Manager in analyzing training needs to develop new training programs or modify and improve existing programs.
• Ensures that Training Bonds are completed in full as required and kept on file in the Staff’s respective personnel file in Human Resources.
• Conduct or arrange for ongoing technical training and personal development classes for Staff.
• Provide training and Staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on- the- job training, meetings, conferences, and workshops.
• Compile all evaluations of training and apprenticeship/internship programs.
• Evaluate feedback from participants and the effectiveness of training programs, providing recommendations for improvement.
Core Competencies
• Ensure that all activities are carried out honestly, ethically and within the parameters of local law.
• Stays current with developments in the field of Housekeeping, and makes appropriate suggestions and recommendations to the General Manager.
• Performs any additional duties as directed by the Training Manager / Director of T&C
• Is fully conversant with all health and safety, fire and emergency procedures.
• Maintains a high standard of personal hygiene, dress, uniform and body language.
• Contributes to the morale and team spirit of the hotel by maintaining effective relationships with resort colleagues.
• Interacts with staffs and guests actively soliciting their feedback.
• Other tasks assigned by Director of T&C
• Attends meetings and training as required by the Training Manager / Director of T&C
• Is polite and professional in any situation where the image or reputation of the resort is represented.
• Empowered to and applies the principles of the Accor philosophy in situations where service or product has failed to meet quest’s needs or expectations.

• Bachelor’s Degree in Human Resources Management / Hotel Management
• Proficient in MS Excel, Word, & PowerPoint
• Excellent reading, writing and oral proficiency in English language
• Minimum 3 years of training/facilitation experience

- Year End Party
- Social- Health Insurance per labor law
- Year end Bonus, KPI Bonus
- 05 working days or 40 hrs per week
- Special discount with Accor property after 06 months of employment
- On board Travel expense support
- International working environment with many Expatriates
- Meal Allowance on duty ( 03 meals per day if stay at staffhouse )
- Employee of the Month / Quarter / Year Award
- Telephone allowance ( depend on positions)
- Excellent opportunities for Career Development with Accor Group as it is 1 in Asia & Vietnam in term of number of managed property.
- Free Accommodation at nice, modern and comfortable staff house.
- Uniform
- Birthday Celebration
- Free to attend English Courses at the Hotels to improve your communication skill.
At the moment, Accorhotels group has around 4300 hotels over the world in 100 countries
ACCORHOTELS OPEN 1 HOTEL EVERY 33 HOURS WORLDWIDE
In Vietnam, Accor has 25 hotels from The North to the South, in 2019 we open 10 more hotels in Vietnam.

Cập nhật gần nhất lúc: 2025-11-06 15:10:03