Implements and monitors an effective employee relations and welfare programme in the hotel
Maintains control of Pension plans and safeguards both Company and staff interests. Ensures that all Government Regulations are adhered to
Familiarizes and enforces the IHG HR framework including systems.
Participates in the IHG Management Development and Succession Planning process by recommending candidates as appropriate
Ensures all staff are aware of company benefits and make these available
Prepares and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc.
Serves as a member of the Union negotiating team and actively participates in the establishment of Union agreements
Maintains and updates files on employee records, legal documents and other Personnel matters, efficiently and confidentiality
Ensures applicable laws, regulations, IHG policies and procedures, and union agreements are followed in relation to Grievance and Disciplinary procedures. Consults with department heads on appropriate actions and recommends to management final action to be taken
As the Assistant Human Resources Manager, you will support the Director of Human Resources in managing Human Resources programs such as recruiting/employment, employee’s compensation and benefits, employee relations and employee recognition programs for hotel employees. Ensure policy compliance, support the Company’s initiatives, and promote a positive employee culture. Maintain confidentiality to the extent possible in all HR- related matter.
Reviews hotel benefits and compensation levels in comparison with service sector competitors and makes recommendations to ensure the hotel remains competitive within the local employment market as appropriate
Maintains hotel Disciplinary Procedures, conducts disciplinary meetings and completes the necessary documentation as necessary
Assists the Director of Human Resources, where appropriate, in the development and preparation of the Hotel’s Strategic Plan, Marketing Plan and Goals Programme
Ensures that all staff abide by the hotel dress codes and hotel rules
Manages Human Resource Department, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices
Ensures all staff facilities are maintained in good order and meet hotel’s cleanliness standards
Monitors present and future trends, practices and systems in the personnel field and makes recommendations as appropriate
Works with Superior in the preparation and management of the Department’s budget
Ensures clear lines of communication exist to disseminate information affecting employer- employee relations, employee activities and hotel policies and programmes
Participates in developing and implementing programmes to ensure employee security and safety
Maintains effective communications at all levels of management and staff
Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
Regularly analyses hotel manpower requirements and recommends selection and development activities to meet those requirements
Monitors the administration of the Performance Appraisal Programme and acts in an advisory capacity to hotel department heads on the process
Counsels hotel personnel as needed in areas such as career planning, training and development, employee\personal relations and legal issues related to personnel
Familiarizes and enforces local HR policies and procedures
Deals with all problems relating to individuals in an understanding, caring and confidential manner
Oversees the implementation and administration of Union agreements
Perform any other duties which may be assigned by the management from time to time
Ensures all new employees attend the hotel’s Orientation Programme in accordance with IHG guidelines.
Assists in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication that ensures morale and productivity reach the highest possible levels
Contributes towards regional activities as directed
Contributes to the development and implementation of improved methods of work and better utilization of staff in all areas
Liaises with individuals outside the hotel including, but not limited to, employee benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community
Develops and implements recruiting and screening systems and procedures in order to attract qualified candidates for position vacancies
