PRIMARY RESPONSIBILITIES:
Human Resources Management:
Monitor the administration of the Performance Appraisal Program and act in an advisory capacity to department heads in such process.
Review and update Talent & Culture policies and procedures and other human resources materials.
Counsel hotel personnel as and when needed in areas such as career planning, training and development and employee relations.
Ensure that all employees comply with the hotel policies and procedures as well as government regulations pertaining to employment practice.
Oversee the organization and execution of employees’ social, athletic and recreational activities.
Prepare and issue correspondences relating to the Talent & Culture department.
Maintain a good working relations with all departments and all professional external contacts.
Investigate and review all disciplinary actions to ensure the actions are complying with the labor law, hotel rules and regulations. Discuss with department heads an appropriate action and recommend the final results in consultation with the Director of Talent & Culture.
Monitor present and future trends in the local labor situation, social legislation and make recommendations to the management.
Prepare and submit periodic Talent & Culture reports to management.
Recruitment:
Analyze the hotel manpower requirements.
Maintain good working relationships and partnerships with recruitment agencies/ sources.
Coordinate with the hiring managers on the recruitment of qualified personnel based on approval by the divisional head and General Manager, following established standards, policies and procedures.
Conduct recruitment and exit interviews.
Develop and implement recruitment procedures and strategies to attract the most qualified candidates for position vacancies in the hotel.
Team management:
Conduct performance review and manages performance issues that arise within the team.
Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
Identify and develop team members with potential.
Constantly monitor team members performance, attitude and degree of professionalism.
Interview, select and recruit direct reports.
OTHER RESPONSIBILITIES:
Attend all briefings, meetings and training courses as assigned by management.
Be aware of the hotel fire & life safety/emergency procedures.
Maintain a high standard of personal appearance and hygiene at all times.
Perform other reasonable duties assigned by the assigned by the Management.
Main Complexity/ Critical issues in the Job:
Ability to manage information available in a sensitive and confidential manner.
Ability to engage a diversified and multi- nationality workforce, helping employees to be accustom to the local culture.
Ensure all employees’ benefits are in alignment, remunerated fairly and paid in an accurate and timely manner.
