[Alba Wellness Valley] - Fusionista

To handle group arrivals and make sure everything is in the right order.
To handle the registration and the rooming of VIPs.
Controls and updates the annual leave and compensation leave balance to relevant HODs on a monthly basic.
Prepares all input for payroll run
Make sure the figure on Cadena system is accurate and updated for salary calculation and for any other HR reports
To maintain good performance of lobby area.
Prepare monthly time attendance record for employees’ month end payroll cut off.
Upon check- in ensure that the VIP, Corporate Guest and Return Guest fill in the registration card completely and legibly and that the room type and rate specified is in the right order. In case of walk- in guest, the room will be sold at highest possible rate.
Supervises filing of payroll reports
Implement new departmental policies and procedures as determined by management.
Process and control sick leave, annual leave, maternity leave and other leave applications.
Supervises filing pay slips
Support HRM in other staff activities
Follow up with guests stay and ensure good quality of the service and guests experience.
Makes sure all of the supported documentation for payroll is recorded and able to track anytime
To make sure the performance of the hotel lobby is always on the top conditions.
To be fully knowledgeable of the Standards Service Procedure.
Always be available to handily guest request or complaint.
To immediately respond to fire alarm or other emergency such as bomb threat, robbery, storm, etc.
To conduct training for new Fusionista.
To make sure that the daily Courtesy Calls are properly done, priority is given to the above special attention guest.
Be familiar with Standard Service Procedure.
Performs payroll processing and month end closing of payroll
Double check the preparation of VIP, Rack Rate, Corporate Account and groups.
Perform any other duties which may be assigned by the management from time to time.
Ensure room reservations are allocated properly to maximize room revenue and avoid any unnecessary booking denials.
To be fully familiar with all products, programmes and promotions.
After rooming the guest, ensure that the registration details are at once entered accurately into the system.
Always be well groomed at all time.
To attend Front Office briefing according to the working schedule.
To greet all guests in a courteous and helpful manner and provide a unique personalized service by attempting to learn and use the guest name at every opportunity.
To control overbooking at the acceptable condition and ratio.
To obtain as many as possible guest feedback and ensure quality of the service.

Prepares all input for payroll run
Supervises filing of payroll reports
Support HRM in other staff activities
Prepare monthly time attendance record for employees’ month end payroll cut off.
Performs payroll processing and month end closing of payroll
Makes sure all of the supported documentation for payroll is recorded and able to track anytime
Perform any other duties which may be assigned by the management from time to time.
Process and control sick leave, annual leave, maternity leave and other leave applications.
Make sure the figure on Cadena system is accurate and updated for salary calculation and for any other HR reports
Supervises filing pay slips
Controls and updates the annual leave and compensation leave balance to relevant HODs on a monthly basic.

RECRUITMENT:

Attracts and help to select the right and qualified candidates for position vacancies
Greets, welcomes candidates & receives their applications in a friendly manner.
Is responsible for candidate reference check for level 6- 7
Provides professional support and advice on recruitment process
Participates into the job fair

TRAINING:

Support HRM in some training activities as per request

COMPENSATIONS AND BENEFITS:

Gives clear instruction about workmen insurance and clamming procedures to employees. Makes sure the clamming deadline is strictly respected
Makes sure all staffs are register for Social Insurance on time, health Insurance cards are updated accurately and on time.
Follows up with Finance to make sure the payment for Social Insurance is done on time and accurately.

EMPLOYEE RELATIONS:

Regularly walks around the Resort to observe the performance level of employees in term of grooming standard.
Regularly communicates with staff and maintains good relations
Controls the staff locker, nametag, shoes, uniform
Conduct inspection in employees’ locker to make sure security standard & Hotel regulation are strictly followed on a monthly basic.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-03-21 11:55:37