Account Manager

Job Overview
Account Manager in HEDIMA is responsible for:

Leading a team of Account Executives to develop long- term relationships with clients.
Liaising between clients & internal teams to ensure successful delivery of HEDIMA solutions according to client needs.
Achieving assigned business targets.

Duties and responsibilities
PROJECT MANAGEMENT

Receive client’s briefs, clarify all of their needs & consult HEDIMA’s services and solutions to clients.
Manage risks & solve problems that occur during project’s execution.
Monitor project team in developing & executing projects.
Negotiate with clients/suppliers to ensure achieving highest profit with lowest cost for HEDIMA.

PEOPLE MANAGEMENT

Collaborate with various internal teams to ensure they fulfill all client’s requirements.
Build a strong Account team and manage/coaching team members.

CLIENT MANAGEMENT

Monitor all project activities, resolve complaints to ensure maximum customer satisfaction.
Seek for new clients, who have demand for HEDIMA’s products/services, developing new business opportunities to achieve targets.
Focus on improving the client’s experiences.
Build strong client relationships to maintain current business & acquire new clients.

PROCESS MANAGEMENT

Other related tasks as BOD’s requirements.
Work with accountant/admin to track contract payment progress, monitor cash flow & liabilities.
Manage the progress and efficiency of services for clients to achieve business targets & report to BOD as requirements.

Project management & interpersonal skills.
Excellent in communicating/presenting/negotiating in English & Vietnamese.
At least 2- 3 years experience in people management.
Expertise in marketing & digital marketing.
Medical background (Doctor/Pharmacist) is an advantage
Client service mindset.
At least 4- 5 years of experience in Sales/Marketing/Account at pharmaceutical/media/advertising companies.

Private health insurance.
Award for best performance.
Annual bonus based on the set KPI (up to 4 months’ salary)
Annual domestic/foreign trip & team building.
12 days of leave and public holidays according to state regulations
Monthly salary and 13th- month salary.
Working in a professional and dynamic environment.

Cập nhật gần nhất lúc: 2024-02-05 11:45:33