About Us
We have offices in: Vietnam- Malaysia- Singapore.
We are a local Digital Commerce agency in Vietnam passionate about creating seamless customer experience for brands and providing comprehensive customized solutions to execute their online strategies to fuel growth. With the belief in the power of technology and customer experience, we can take brand’s online presence to the next level and unlock all potential aspects of brand’s online identity in Vietnam and SEA. Prime Commerce is currently promoting 2 core aspects: technology products and service in communication strategy.
Job Description
Client Service
Collaborate with clients to define project goals, objectives, and key performance indicators (KPIs).
Develop and maintain a deep understanding of each client&039;s business, industry, and objectives to offer strategic guidance.
Proactively identify and address client needs by staying updated on industry trends, market insights, and competitors&039; activities.
Seek opportunities for upselling or cross- selling additional agency services to clients based on their evolving needs.
Act as the primary point of contact for clients, promptly addressing inquiries, concerns, and requests.
Present campaign strategies, reports, and performance metrics to clients in a clear and compelling manner.
Project Management
Responsible for building & maintaining relationships with third- party suppliers to make sure input products meet desired quality & are delivered within deadlines
Monitor project budgets and expenses, providing timely updates to clients and addressing any budget- related concerns.
Develop project planning and timeline
Write client brief and debrief effectively to internal team members
Collaborate with cross- functional teams, including creative, production, and technical teams, to ensure project success.
Develop proposal and present to clients
Conduct post- project evaluations to gather feedback from clients and internal teams, identifying areas for improvement and best practices.
Conduct regular project status meetings with external and internal teams to keep everyone aligned and informed.
Schedule task, monitor project progress and coordinate resources, timelines, and deliverables and detect delays/problems in the project and tackle them to ensure efficient project execution.
Paperwork (5%)
Assist in the preparation of proposals, contracts, and other necessary documentation for client engagements.
Ensure all project- related paperwork, including contracts and invoices, is filed and managed appropriately.
Prepare and distribute project reports, status updates, and performance summaries to clients and internal stakeholders.
Requirements
Multi- tasking, detail- oriented, proactive, responsible, enthusiastic, and result- oriented
University/College graduate, Bachelor degree in Marketing or related field is preffered
A minimum of 1- 2 year of professional experience as an Account Executive in a agency
Exceptional verbal and written communication skills, with the ability to convey complex ideas and strategies in a clear and concise manner.
Able to work independently, self- learning and work under pressure
Excellent documentation skills (MS Word, Excel, PowerPoint)
Proficiency in project management techniques, tools, and methodologies to effectively plan, execute, and monitor marketing campaigns.
Strategic thinking, analytical and listening skills
Proficient in Vietnamese and English, both written and spoken.
In- depth knowledge of the digital marketing landscape, including trends, best practices, and emerging technologies.
Benefits
Challenge your limits in a fast- growing company
Social, Health and others Insurance base on Labor Law
Working in young, dynamic and friendly environment; highly supported by teammates and Supervisor.
Annual Performance review
12 annual paid leave days
Company’s monthly activities, company trip
Growing business and long- term career path development
Training courses (company training programs and self – studying programs)
Allowances: Transportation according to company’s policy
