About Us
We have offices in: Vietnam- Malaysia- Singapore.
We are a local Digital Commerce agency in Vietnam passionate about creating seamless customer experience for brands and providing comprehensive customized solutions to execute their online strategies to fuel growth. With the belief in the power of technology and customer experience, we can take brand’s online presence to the next level and unlock all potential aspects of brand’s online identity in Vietnam and SEA. Prime Commerce is currently promoting 2 core aspects: technology products and service in communication strategy.
Job Description
Client Service
Proactively identify and address client needs by staying updated on industry trends, market insights, and competitors&039; activities.
Collaborate with clients to define project goals, objectives, and key performance indicators (KPIs).
Develop and maintain a deep understanding of each client&039;s business, industry, and objectives to offer strategic guidance.
Seek opportunities for upselling or cross- selling additional agency services to clients based on their evolving needs.
Present campaign strategies, reports, and performance metrics to clients in a clear and compelling manner.
Act as the primary point of contact for clients, promptly addressing inquiries, concerns, and requests.
Project Management
Develop project planning and timeline
Write client brief and debrief effectively to internal team members
Develop proposal and present to clients
Monitor project budgets and expenses, providing timely updates to clients and addressing any budget- related concerns.
Conduct regular project status meetings with external and internal teams to keep everyone aligned and informed.
Conduct post- project evaluations to gather feedback from clients and internal teams, identifying areas for improvement and best practices.
Responsible for building & maintaining relationships with third- party suppliers to make sure input products meet desired quality & are delivered within deadlines
Schedule task, monitor project progress and coordinate resources, timelines, and deliverables and detect delays/problems in the project and tackle them to ensure efficient project execution.
Collaborate with cross- functional teams, including creative, production, and technical teams, to ensure project success.
Paperwork (5%)
Assist in the preparation of proposals, contracts, and other necessary documentation for client engagements.
Prepare and distribute project reports, status updates, and performance summaries to clients and internal stakeholders.
Ensure all project- related paperwork, including contracts and invoices, is filed and managed appropriately.
Requirements
Proficiency in project management techniques, tools, and methodologies to effectively plan, execute, and monitor marketing campaigns.
A minimum of 1- 2 year of professional experience as an Account Executive in a digital agency
Multi- tasking, detail- oriented, proactive, responsible, enthusiastic, and result- oriented
Strategic thinking, analytical and listening skills
Proficient in Vietnamese and English, both written and spoken.
Exceptional verbal and written communication skills, with the ability to convey complex ideas and strategies in a clear and concise manner.
University/College graduate, Bachelor degree in Marketing or related field is preffered
Able to work independently, self- learning and work under pressure
In- depth knowledge of the digital marketing landscape, including trends, best practices, and emerging technologies.
Excellent documentation skills (MS Word, Excel, PowerPoint)
Benefits
12 annual paid leave days
Company’s monthly activities, company trip
Challenge your limits in a fast- growing company
Social, Health and others Insurance base on Labor Law
Growing business and long- term career path development
Training courses (company training programs and self – studying programs)
Working in young, dynamic and friendly environment; highly supported by teammates and Supervisor.
Annual Performance review
Allowances: Transportation according to company’s policy
