Position: Academic Manager
Employment Type: Full- time (40 hours/week) & On- site
Role Overview: We are looking for a visionary and hands- on Academic Manager to lead our Academic Programs. In this "Player- Coach" role, you will not only manage high- quality academic operations but also step into the classroom to teach and inspire. You will drive the "Safety – Fun – Growth" philosophy within the academic team, ensuring that our students don&039;t just pass exams, but develop a lifelong love for learning.
Location: Total Education Campus (Embassy Garden- Ngoai Giao Doan- Hanoi)
About Total Education: Total Education is an innovative educational center based in Hanoi, Vietnam, specializing in holistic learning solutions for K- 16 students. We believe in a comprehensive approach to education, starting with kindness and aiming to equip students with the values, skills, and knowledge needed for a meaningful life. Our mission is to empower every student to achieve TOTAL WellBeing—Physical, Emotional, Social, Intellectual, Professional, Environmental, and Spiritual.
You will bridge the gap between academic rigor and holistic development, innovating our curriculum to help students discover their Ikigai while achieving their language & IELTS targets.
Reports to: CEO / Founder
Key Responsibilities:
People Development & Quality Management
Foster Culture: Create a supportive environment where teachers feel valued and heard, utilizing student and manager feedback to drive performance.
Recruit & Retain: Join the CEO in finding like- minded educators. Conduct interviews and assess trial teaching to build a team that aligns with our values.
Train & Mentor: Deliver on- boarding training focused on the Total Framework (Safety- Fun- Growth) and andragogy. Provide ongoing coaching, remedial training, and professional development (CPD) sessions (2- 4 times/year) for teachers and Teaching Assistants (TAs).
Quality Assurance: Conduct supportive observations for new teachers and bi- annual evaluative observations. Monitor student engagement, pass rates, and feedback to ensure "Excellence" is maintained.
Teaching & Student Engagement
Lead Academic Clubs: Develop and facilitate meaningful extra- curriculars such as the Read to Lead Club or Debate Club, creating a fun environment for students to practice language skills.
Inspire in the Classroom: Teach approximately 9 hours per week, acting as a role model for teaching excellence in classes.
Student Success: Oversee student placement testing and track progress to ensure students are placed correctly and moving toward their goals.
Program Development & Innovation
Holistic Integration: Work with the Beyond Academic Department to co- develop programs that connect academic skills with life skills, referencing the "My Ikigai" framework.
Bridge Programs: Create a smooth curriculum transition (Pathway) that bridges Senior English into IELTS, broadening students&039; horizons beyond just the test.
Innovate Curriculum: Apply the "Simple IELTS" philosophy, ensuring lessons are not just test- prep but promote fun, growth, and lifelong learning.
Operational Excellence
Marketing Collaboration: Provide creative academic input for marketing campaigns, events, and articles to showcase TOTAL’s academic quality to the community.
Compliance: Maintain the Teachers&039; Handbook and ensure compliance with Total’s policies and high standards.
Teacher Support: Be the "go- to" person for teaching materials, methodology inquiries, and daily support. Ensure teachers have the resources they need to succeed.
Requirements:
- Education: Bachelor’s degree in Education, English, Linguistics, or related field. Master’s degree is a plus.
- Experience:
+ Minimum 2+ years in an academic management or senior teacher role.
+ Extensive experience teaching IELTS and Senior levels (Grades 6- 12).
+ IELTS 8.0+ (required to effectively mentor IELTS teachers and teach high- level classes).
- Skills:
+ Strong capability in curriculum design and teacher training.
+ Excellent interpersonal skills to bridge communication between BOD, teachers, and parents.
+ Proficiency in tech tools (e.g. Google Workspace) is an advantage.
- Mindset:
+ A proactive "Ownership" mindset—ready to lead, fix problems, and innovate without waiting to be asked.
+ Alignment with E.I.E.I.O values (Empathy, Integrity, Excellence, Innovation, Ownership).
What We Offer:
Professional Growth: Opportunities to develop a strategic mindset by working closely with the Founder and CEO.
Meaningful Work: A chance to shape the educational journey of students using a holistic, well- being- focused framework.
Total WellBeing: Access to community events, retreats, and a work environment that genuinely cares about your physical, emotional, and professional health.
Empowerment: A culture that encourages you to be "Lazy! Think out of the box" (Innovation) and "Be responsible and ready to lead" (Ownership).
Competitive Compensation: An above- market salary package reflective of your dual role as a manager and top- tier teacher.
Join Total Education: Be part of a team dedicated to empowering students to live meaningful lives. Apply now to help us reimagine education!
