Academic Coach (Cố Vấn Học Tập)

CÔNG TY TNHH WALL STREET ENGLISH
Mức lương
10 - 13 triệu
Địa điểm làm việc
Quận 3, Hồ Chí Minh
Kinh nghiệm yêu cầu
Trên 1 năm
Chi tiết tin tuyển dụng

Mô tả công việc

Academic Support

Meet your students at pre- defined touchpoints according to the CFP throughout their WSE journey to coach, motivate and show them their progress so they never give up on their studies and goals. Thereafter enter all relevant information into the CRM system
Be responsible for the learning success of your cohort of students, provide coaching and feedback to ensure they reach their language learning goals by following the Wall Street English Method
Follow your students’ progress KPIs closely, identify early warning signals of possible study issues and proactively execute strategies to improve your students’ learning progress.
Work closely with your students to understand their goals, needs and weaknesses in language learning and support as necessary.
Plan and ensure your students follow their optimal study rhythm in accordance with the Wall Street English Method by collaborating with Service Officers to book classes when needed.
Coach and provide feedback to students during their Multimedia Study in the Speaking Centre
Keep educational integrity at the center of your students’ journey at Wall Street English
Collaborate with Teachers to follow up on your students’ class feedback and ensure that your students’ weaknesses are being improved.
Teach a variety of classes, workshops and clubs to help students improve their English and help maintain a vibrant center atmosphere.

Booking & Schedule Optimization

Contact the students’ Coach to provide updates on their study progress and enter into the CRM system.
Work closely with Coaches to book all classes and appointments for your assigned students both face to face and on the phone.
Maintain an efficient class schedule by identifying opportunities to optimize the schedule.
Follow- up the booking of assigned students and provide feedback and appropriate study advice in accordance with the WSE Method

Event Coordination

Manage event signage in the center in accordance with Marketing.
Handle guest registration for sales & marketing events
Support the event coordination between center and Head Office as assigned by the SO Supervisor
Assist with center decoration for events.

Student Engagement

Proactively “wow” your students by providing additional value by understanding your students’ delighters and taking action.
Identify and communicate to the Head of Teaching the types of classes that are relevant to your students’ interests and needs and be the voice of the student to ensure there are enough of them for them to join.
Provide regular follow- up to your students both in person and over the phone and enter into the CRM system.
Create a fun, total English learning environment.
Keep your students engaged and progressing with Wall Street English by helping them remove their limiting beliefs and by overcoming objections and complaints as necessary.
Develop and maintain a close relationship and high level of trust with your students from the beginning of their contract and until their graduation.
Ensure your students are happy with their classes, learning progress and learning environment by soliciting and acting on feedback.

Internal Revenue

Ensure students achieve their learning goals by priming them for contract renewals and helping to set appointments with the Educational Consultant
Proactively seek out referral opportunities from your students and ensure effective coordination and follow- up with the Educational Consultant
Build and maintain a close relationship of trust with the Educational Consultant to collaborate together on Internal Revenue opportunities from your students.
Provide regular feedback on your students’ progress, motivation, and satisfaction to the Educational Consultant

Yêu cầu công việc

Energetic, positive, friendly and professional
Driven by the improvement and success of your students.
Passionate about education, languages and providing excellent customer service.
High level of emotional intelligence
Growth- mindset oriented and committed to continual professional development.
Committed to inspiring and motivating people from a variety of backgrounds.

Quyền lợi

- Nghỉ phép năm
- Tăng lương
- Chế độ thưởng
- Chế độ bảo hiểm
- Laptop
- Đào tạo
- Chăm sóc sức khỏe

Cập nhật gần nhất lúc: 2024-03-09 11:30:35

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Bạn đang xem tin Academic Coach (Cố Vấn Học Tập) - Mã tin đăng: 4098175. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi không đảm bảo và không chịu trách nhiệm về bất kỳ nội dung nào liên quan tới tin việc làm này. Nếu người tìm việc phát hiện có sai sót hay vấn đề gì xin hãy báo cáo cho chúng tôi

CÔNG TY TNHH WALL STREET ENGLISH

Quy mô: Cập nhật
Trụ sở: Cập nhật

Thông tin chung

Ngành nghề
Giáo dục - Đào tạo
Cấp bậc
Nhân Viên
Kinh nghiệm yêu cầu
Trên 1 năm
Trình độ yêu cầu
Đại Học
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Đang cập nhật
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
18/03/2024
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