• Liaises with the regional Communications team to maximize communications exposure.• Ensures all visual and written communication (internal/external, offline/online) is fully aligned with the hotels...
- Provide guests with access to hotel services, forward in- room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner.- Agents answer guest requests for...
SCOPE OF WORK• Be well- versed with group arrival and departure pattern and requirements. Work closely with the Guest Service Supervisor in ensuring a smooth operation.• Handle guest complaint and...
