Assist to ensure club floors area is under smooth operation, including buffet set up, meeting room, business center, and special guest requestsTake and serve guest orders promptly and according to...
Assists and follows up guests’ requests and inquiries.Controls and distributes guest room keys.Assists in maximizing room sales and revenue.Assists guests while they are registering.Escorts guests to...
La Veranda Resort Phu Quoc – M GalleryJOIN OUR HEARTIST TEAM: FRONT OFFICE INTERN“Where every detail tells a story – including yours”La Veranda Resort Phu Quoc – M Gallery, a proud member of the...
• Manage day- to- day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member...
• Prepare basic operational reports and support service improvement initiatives.• Supervise and schedule lobby front office staff.• Work closely with the Customer Care Manager to support smooth...
To ensure that department budget is strictly adhered to.KEY RESPONSIBILITIES AND ACCOUNTABILITIES | VAI TRÒ & TRÁCH NHIỆM CÔNG VIỆCĐảm bảo ngân sách của bộ phận được tuân thủ nghiêm ngặtTo be...
Với mục tiêu xây dựng đội ngũ vận hành đẳng cấp tại dự án Silk Path Golf Đông Triều (Quảng Ninh), chúng tôi tìm kiếm một Nữ Quản lý bộ phận Tiền sảnh (FOM) – người sở hữu sự tinh tế, bản lĩnh và kinh...
(English below)Mô tả công việc:Trách nhiệm bao gồm giám sát nhân viên lễ tân, điều phối lịch làm việc của team và hỗ trợ đào tạo để duy trì tiêu chuẩn dịch vụ caoXử lý các dự án liên quan đến khách...
Process all guest check- out including resolving any late and disputed charges;Other tasks are assigned by Front Office Manager.Process all guest check- in by confirming reservations, assigning room...
Audits and balances cash drawer in beginning and end of shift.Answers the phone in a cheerful, professional manner, assists the caller or directs the calls to the appropriate staff members.Creates,...
Job PurposeFront Desk Supevisor to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by...
• To ensure that you as a Assistant Front Office Manager are completely aware of all the hotel’s services and facilities, outlet operating hours and scope of service.• To ensure the computer “saves”...
- Định kỳ phối hợp với bộ phận liên quan lập kế hoạch kinh doanh hàng năm, theo quý, hàng tháng cho khách sạn.- Chủ trì công tác lập kế hoạch, theo dõi hoạt động mua sắm trang thiết bị, cải tạo...
JOB SCOPE SUMMARY:- The Assistant Front Office Manager supports the Front Office Manager in overseeing all aspects of the Front Office operations, ensuring smooth coordination, exceptional guest...
RESPONSIBILITIES:Guest ExperienceGuest assistance and problem resolution: Resolve customer inquiries and complaints in a timely and efficient manner, using a professional and courteous manner.Guest...
Handles any guest complaint that occurred during the night and have efficiently hand- over to the daytime management to ensure the guest’s satisfaction is recovered the issue is rectified effectively...
PRIMARY RESPONSIBILITIESIncident & Emergency Management: Lead the response to accidents or emergencies, ensuring proper security coordination and detailed logbook documentation.Operational...
POSITION STATEMENT:An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well- informed to deliver Guests an exceptional...
Assist the cashiers with guest billing procedures.Contributes to due diligence efforts and risk management activities for existing and future projects.Ensure that guest check out arrangements are in...
Supports the Front Office Manager in overseeing the daily operations of the Front Office, ensuring seamless guest experiences, efficient processes, and adherence to the hotel’s service standards
