KEY RESPONSABILITIES• To fine tune services of the Front Office operations, and have a good eye for details.• Responsible for the overall supervision, operation and ensure the coordination among all...
Ensure the delivery of professional, consistent, and exceptional guest service throughout the guest journey, from arrival and stay to departure./ Đảm bảo cung cấp dịch vụ chuyên nghiệp, nhất quán và...
Mô tả công việcVận hành và Giám sát Dịch vụ Tiền sảnh:Hỗ trợ Trưởng Bộ phận Lễ tân trong việc lập kế hoạch, điều hành và giám sát mọi hoạt động hàng ngày của quầy Lễ tân, đảm bảo cung cấp dịch vụ...
The amayen - handwritten collection & ibis phu yen tuy hoa beach resort
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- Ensure all non- guaranteed reservations are released at the appointed time.- To ensure a consistently high standard of grooming is followed and by self and team- Ensure guests are communicated...
- Ensure all Front Office team member are fully aware of most current benefits of the hotel programs and offers, in order to promote to the guests.- Maintain excellent communication within the...
Assists the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Concierge, Regency Club, Guest...
As a Front Office Manager, you are responsible for managing Front Desk department to deliver an excellent guest experience and follow Hilton standards. You will be responsible for performing the...
Generate regular operational reports and present to management.Handle guest complaints and resolve issues promptly and professionally.Lead, train, and evaluate front office staff to maintain high...
Monitor guest feedback across online platforms and ensure timely, professional responses to enhance the hotel’s reputation.Lead and oversee all Front Office functions, including Front Desk,...
MISSION:Lead Front Office operations (Front Desk, The Level, Concierge) to deliver exceptional guest experiences, optimize revenue performance, and uphold service excellence in alignment with Meliá...
Guest Services/ Dịch vụ khách hàng:• Ensure all guests are welcomed promptly and professionally upon arrival.Đảm bảo tất cả khách đều được chào đón nhanh chóng và chuyên nghiệp khi đến.• Oversee...
Front Office Responsibilities.Manage daily FO operations, ensuring service quality and smooth guest experience.Control FO inventory, costs and operational reportsCoordinate with other departments to...
Với vai trò làFront Office Manager, bạn sẽ là người tiên phong trong việc định hình trải nghiệm chào đón khách hàng, đảm bảo dịch vụ chuyên nghiệp, hiệu quả và tối ưu sự hài lòng. Bạn sẽ chịu trách...
Financial Performance (Up- selling, Room Revenue, Operation Auditing).Manages and motivates the Front Office team in order to provide a high standard of service for customers.Supervises the...
Ensure the staffing levels in line with hotel occupancy and productivity.Involves on budgeting and forecasting in regards of front office department as well as cost saving campaign.To ensure that the...
Lead and manage daily operation of Front Office DepartmentSynergize activities and communication within the DepartmentDrive Revenue & maximize ProfitsPersonalize Guest ExperiencesEstablish and...
JOB SUMMARYThe Front Office Manager (FOM) holds the key leadership of and is responsible for keeping a perfect performance of Front Office department, providing functional assistance and direction to...
- Work related to EXPENSES, GOODS, CCDC, ASSETS: check the status of use and operation of devices, machinery, equipment and tools for proper service, safety, hygiene and cleanliness ,control costs...
Vận hành Tiền sảnh:Front Desk Operations:Đảm bảo việc lập hóa đơn, thu ngân và xử lý thanh toán chính xác.Giám sát hoạt động hàng ngày và nhân viên tại quầy lễ tân.Giải quyết các thắc mắc, khiếu nại...
Department Management:• Ensure the check- in and check- out processes are quick, accurate, and professional, delivering the best experience for customers.• Responsible for overseeing and coordinating...
Assist the Front Office Manager in overseeing the daily operations of the Front Office Department.Support the Front Office Manager with staff scheduling, reporting, and departmental...
Với mục tiêu xây dựng đội ngũ vận hành đẳng cấp tại dự án Silk Path Golf Đông Triều (Quảng Ninh), chúng tôi tìm kiếm một Nữ Quản lý bộ phận Tiền sảnh (FOM) – người sở hữu sự tinh tế, bản lĩnh và kinh...
Responsible for setting the department training tools such as Job Descriptions, standards and procedures and a comprehensive training program as a guideline for the department operations.Keeps total...
Marriott da nang resort & spa non nuoc beach villas
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Leading Guest Services Team• Encourages and builds mutual trust, respect, and cooperation among team members.• Utilizes interpersonal and communication skills to lead, influence, and encourage...
• Manage day- to- day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member...
- Định kỳ phối hợp với bộ phận liên quan lập kế hoạch kinh doanh hàng năm, theo quý, hàng tháng cho khách sạn.- Chủ trì công tác lập kế hoạch, theo dõi hoạt động mua sắm trang thiết bị, cải tạo...
