Ensure the staffing levels in line with hotel occupancy and productivity.Involves on budgeting and forecasting in regards of front office department as well as cost saving campaign.To ensure that the...
Ngành nghề: Vải Wool Cao CấpTheo dõi tình trạng đơn hàng bán hàng và restock hàng, thời gian mua hàng, xuất kho, vận chuyển, nhận hàng. Giao tiếp hiệu quả và đốc thúc với các bộ phận liên quan với...
• Manage day- to- day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member...
Financial Performance (Up- selling, Room Revenue, Operation Auditing).Manages and motivates the Front Office team in order to provide a high standard of service for customers.Supervises the...
Assist the Front Office Manager in overseeing the daily operations of the Front Office Department.Support the Front Office Manager with staff scheduling, reporting, and departmental...
Work closely with other departments such as Housekeeping, Engineering, Food & Beverage, and Security to ensure smooth and effective hotel operations and deliver exceptional service.Supervise all...
Lead and manage daily operation of Front Office DepartmentSynergize activities and communication within the DepartmentDrive Revenue & maximize ProfitsPersonalize Guest ExperiencesEstablish and...
JOB SUMMARYThe Front Office Manager (FOM) holds the key leadership of and is responsible for keeping a perfect performance of Front Office department, providing functional assistance and direction to...
- Work related to EXPENSES, GOODS, CCDC, ASSETS: check the status of use and operation of devices, machinery, equipment and tools for proper service, safety, hygiene and cleanliness ,control costs...
Vận hành Tiền sảnh:Front Desk Operations:Đảm bảo việc lập hóa đơn, thu ngân và xử lý thanh toán chính xác.Giám sát hoạt động hàng ngày và nhân viên tại quầy lễ tân.Giải quyết các thắc mắc, khiếu nại...
Department Management:• Ensure the check- in and check- out processes are quick, accurate, and professional, delivering the best experience for customers.• Responsible for overseeing and coordinating...
Order Processing & Validation:• Accurately input or validate orders received via Sales Force Automation tools, EDI, or email.• Coordinate with the Finance department to ensure customers are within...
Key ResponsibilitiesOperational Excellence: Direct daily operations to ensure all tasks are handled on time. This includes coordinating closely with Housekeeping to ensure rooms are cleaned according...
Front Office OperationsTask 1:Develop preparation plans for receiving VIP guests and ensure all arrangements are executed flawlessly.Review room rates on the system to ensure all information is...
Do a daily inspection and control to all Front Office sections, ensure that Front Office Employees perform their daily duties according to required standards. Check and ensure that consistency and...
Assist and replace the Front Office Manager in the following:Ensures optimal compliance with corporate audit & reporting guidelinesImplements guidelines, policies and procedures for the operating...
Provide a structured and consistent onboarding and training experience for Front Office team membersHandle guest queries and complaints efficiently and effectively whilst providing operational...
- Understand the hotel&039;s policies on guaranteed reservations and no- shows.- Maintain thorough knowledge of hotel facilities, room types, locations, layouts, rates, package plans, credit...
Guest Experience• On the floor/lobby to co- ordinate the overall lobby movement, dynamic with guest interaction/engagement.• Maintain close relationship with Housekeeping, Engineering and F&B.•...
Mô tả công việcPrimary ObjectivesA Project Management Director oversees the development of projects/products development from start to finish to ensure they meet the Product Committee‘s needs and...
Thực hiện hỗ trợ trưởng bộ phận thực hiện công viêc của bộ phận tiền sảnh :- Training đào tạo nhân viên fo, đặt phòng, chăm sóc khách hàng về sản phẩm , dịch vụ và chương trình khuyến mãi của khách...
- To maintain close cooperation with the tour operators and their representatives- Daily check of the rate check report- To be responsible for a proper handling of the different extranets and...
Primary ObjectivesA Project Management Director oversees the development of projects/products development from start to finish to ensure they meet the Product Committee‘s needs and preferences. Main...
Manage daily activities of the Sales under the guidance of the Director of Sales• Support; Oversee group conferences and related events to enhance the guest experience and help maintain business...