Thông tin liên hệ
Gợi ý: Cung cấp đầy đủ thông tin như
099 Phố Phùng Yến Trinh, Phường Nghị, Quận 5 Hải Phòng
[123job protected]
[123job protected]
12-06-1970
[123job protected]
Mục tiêu nghề nghiệp
Gợi ý: Cần đưa ra mục tiêu rõ ràng, tránh lan man
Trình độ học vấn
Gợi ý: Liệt kê tất cả các trường bạn đã từng học từ ĐH tới giờ
Major: ENGLISH FINANCE nov 2011 - dec2015
- Banking academy of vietnam
- GPA: 2.8/4With four years studied in Faculty of Financial English helped me have opportunities not only to absorb knowledge that is useful for my future career but also to live in a dynamic environment that trained me a lot in the way of communicating and making presentation.At the end of course, I will get good certificate. Moreover, Finance English is the major I have studied in Banking Academy has brought useful knowledge about English language ,finacial banking field and helped me improve these skills language such as listening –reading-writing. Moreover, in these courses in Banking Academy, I have studied these necessary translations about Financial and Banking and other fields ,I still have some useful English skills (heard, spoken, read, and written).
Kinh nghiệm làm việc
Gợi ý: Liệt kê, mô tả các công việc bạn đã từng làm
TRAVEL CONSULTANT CUM RESERVATION OCT 2016 - May 2017
• Be in charge of providing information, advices and booking services for people wishing to travel.
• Provide literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, local customs, fares, and travel regulations
• Discuss client requirements and advise on suitable options plan, prepare and cost itineraries (travel plans) for clients make travel, accommodation and related bookings
• Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements.
• Issue tickets for travel, accommodation vouchers and all relevant documentation
• Collect payments and maintain records of transactions and assist with changes to travel arrangements and bookings where required. Be in charge of providing information, advices and booking services for people wishing to travel.
• Discuss client requirements and advise on suitable options plan, prepare and cost itineraries (travel plans) for clients make travel, accommodation and related bookings
• Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements
• Issue tickets for travel, accommodation vouchers and all relevant documentation
SALE ONLINE DIRECT CUM CUSTOMER SERVICE GUEST Jul 2017 - now
• Maximize conversion rate from enquiry to booking, average revenue per booking
• Respond to online enquiries in an accurate, appropriate and timely manner within 24 hours or according to business needs
• Work closely with reservations team to ensure all bookings, passenger details, logistic information, internal notes and supplier are accurate as per customers’ info and requests
• Provide excellent follow-up & after-sales service to direct customers to maximize referral, repurchase rate, and build brand awareness by word-of-mouth marketing
• Ensure booking payments to be collected in due time
• Join roles, projects, activities not limited to the above duties and responsibilities may be required due to work exigency and/or added at management's discretion.
Kỹ năng
Gợi ý: Liệt kê danh sách kỹ năng của bạn
Office
Logical thinking and creative
Public Speaking
Chứng chỉ
Gợi ý: Các chứng chỉ bạn đã đạt được
- Chứng chỉ Tin học
Hoạt động
Gợi ý: Các hoạt động bạn đã từng tham gia
TRANSLATE FOR AUSTRALIAN TO VIETNAMESE Jan 2016 - MAY 2016
Giải thưởng
Gợi ý: Thành tích và giải thưởng đã từng đạt được
Sở thích
Gợi ý: Một số sở thích cá nhân
