Thông tin liên hệ
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3017, Ấp Từ Hằng Hảo, Phường Châu Thành, Quận Đan Cà Mau
[123job protected]
[123job protected]
20-08-2001
[123job protected]
Mục tiêu nghề nghiệp
Gợi ý: Cần đưa ra mục tiêu rõ ràng, tránh lan man
Trình độ học vấn
Gợi ý: Liệt kê tất cả các trường bạn đã từng học từ ĐH tới giờ
Bachelor of Arts: Economics Oct 1993 - Jul 1997
- VNU - Hanoi - University of Social Sciences and Humanities - Economics Faculty
- Graduated with Honour
Bachelor of Arts: English Oct 1994 - Jun 1997
- Hanoi University - Km9 Nguyen Trai street
- In-service training
MBA: Marketing Oct 2004 - May 2007
- VNU - Hanoi - University of Economics and Business
- Did not obtain Degree
Kinh nghiệm làm việc
Gợi ý: Liệt kê, mô tả các công việc bạn đã từng làm
Director Sep-2013 - Present
- Employs up to 50 employees with monthly payroll up to $20,000
DEPUTY GENERAL DIRECTOR Dec 2014 - Jun 2016
- Negotiated new and renewal production goals with business development manager.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Followed up with customers on unresolved issues, especially Vietnam Post
- Analyzed sales volume, retention and loss ratio trends to identify areas for improvement..
Achievements and skills gained:
- Directed Promotion Campaign, which boosted Daily sales by more than 225% during 6 weeks by Mar-2015
Senior Manager Sep 2012 - Dec 2014
- Organize training for the team
- Manage technician service team for An Vien TV nationwide thru Vietnam Post
- Devised and published metrics to measure the An Vien TV success in delivering customer service to meet SLA
- Developed highly empathetic client relationships and earned a reputation for exceeding SLA goals.
- Maintained up-to-date knowledge of product and service changes. - Effective liaison between customers and internal departments.
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
- Facilitated inter-departmental communication to effectively provide customer support.
BDM cum. Hanoi Branch Manager Nov 2010 - Aug 2012
- Design distribution system in line with suitable business model
- Analyse Billings Subscribers Management System and CRM from serveral vendors. Recommend the best vendors to BOD
- Build up standard business processes and procedures for pay TV operator of AVG to launch pay TV service across nationwide of Vietnam
- Build up and manage Hanoi Distribution Branch
Financial service supervisor Mar 2008 - Oct 2010
- Keep in touch with key customers to serve them a FIT full standard service
- Finding more opportunities in OTC shares market to introduce to partners andcustomers
- Build up and maintain customer's database
Trade Marketing Executive Apr 2005 - Mar 2008
- Manage trade marketing projects/activities within responsible areaBuild up and strengthen relationship with key customers within territory
- Ensure presence of BAT' portfolio brands image in the market
- Provide trade support across North region to achieve monthly sales target of 4 BAT's brands
Assistant Trade Marketing Manager Jan 2001 - Apr 2005
- Build up and manage Sales Promoter Team from scratch. The monthly sales was up to $300.000 just after 6 months
- Manage and carry out all marketing activities for the Northern market. The sales value was USD 6 mil. at 2004 with 30% annually growth
Sales Manager, North Jan 1998 - Dec 2000
- Explore new distribution network in Northen provinces(14 provinces with 28 outlets)
- Manage Sales team to achieve sales target from US$ 2 to 4 mil. after 3 years.
- Build up and maintain relationships with strategic partners across North region
- Create business ethics and trust within Sales Dept.
Kỹ năng
Gợi ý: Liệt kê danh sách kỹ năng của bạn
Entrepreneurial Leadership
Strategic Planning
Executive Development
Business Development
Organizational Change
Effective workflow management
Process improvement specialist
Revenue Growth
Exceptional interpersonal communication
Effective problem solver
Negotiation expert
Microsoft Outlook, Word and Excel
SAP and ERP and CRM system knowledge
Design software knowledge: Corel Draw, Photoshop, SlideShow Producer
Chứng chỉ
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- Chứng chỉ Tin học
Hoạt động
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Chiến dịch Mùa Hè Xanh 2017-10
- Tham gia phát quần áo, gạo cho các em vùng núi gặp nhiều khó khăn. - Tham gia xây dựng trường học giúp các e có được nơi học tậpGiải thưởng
Gợi ý: Thành tích và giải thưởng đã từng đạt được
Sở thích
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