#6116 Mẫu CV Customer Service - Sale Suport Adminitrator thiết kế chuẩn nhất 2025

Thông tin liên hệ

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0 Phố Thịnh Thoại Thường, Xã Bổng Thuận, Quận My Trịnh Hồ Chí Minh

[123job protected]

[123job protected]

23-03-1996

[123job protected]

Mục tiêu nghề nghiệp

Gợi ý: Cần đưa ra mục tiêu rõ ràng, tránh lan man

Desire the position of Customer Service Representative in a customer centered firm where strong customer service and sales skills are needed, in addition to a strong desire to assist and retain customers and build a great company.

Trình độ học vấn

Gợi ý: Liệt kê tất cả các trường bạn đã từng học từ ĐH tới giờ

Bachelor of Commerce 2004 - 2008

  • RMIT University VietNam
  • Acounting, Buyer Behavior, Marketing, Logistics, Strategic, Commercial Law, Macroeconomic, Microeconomic, Financial Market...

Chief Finance Officer Course June 2006 - December 2006

  • Washington technology institution
  • Strategic Management, Human Resource Management, Law of Economic, Banking, Auditing, Cost Management....

Kinh nghiệm làm việc

Gợi ý: Liệt kê, mô tả các công việc bạn đã từng làm

Tai Nguyen Construction-Manufacture-Trade Co., Ltd Jan 2018 - Present

- Act as customers‟ main contact point to ensure that their queries, problems andrequirements were followed up accordingly.
- Attend to company‟s education sessions, progressively update own knowledge.
- Handle a significant number of urgent transactions and requests on a daily basis, withrelatively high time pressure.
- Generate monthly Sales & Marketing reports to measure effectiveness.
- Resolve customer complaints and suggested relevant solutions to ensure theirsatisfaction.
- Help other teammates to share a remarkable number of tasks in times of heavy workloadand from this, develop a very solid team spirit.

ERA Vietnam Realty Co,.Ltd Jan 2017 - Dec 2017

- Used highly proficient communication skills to interact with clients in both English andVietnamese.
-  Managed a portfolio of customers and potential customers, used of face to face contact toprovide a „personal service‟.
- Built a strong customer relationship to maximize their purchasing potentials as well asminimizing competitors‟ opportunities to get into the trade.
-  Proactively monitored all contracts to ensure customers who work with ERA understandthat they were always in good care. 
- Raised all operational issues that customers were facing to related departments and fromthis, figured out the corrective action plans to prevent the same problems to be repeated.
- Well-corporated to other departments to ensure collaboration and effectiveness

Dongtayland Corporation Nov 2015 - Jan 2017

- Update transactions inccured
- Report sale situation daily
- Support and solve problem inccured related to transactions
- Prepare  administrative duties for sale events which are hold weekly.
- Compose and manage agency's contracts and other related contracts

Kien Thiet Wholesale and Supply Store Sep 2010 - Oct 2015

 - Initiated and coordinated a business plan to maximize the company‟s net sales.
- Developed a computerized cash flow system to ease the book-keeping process.
- Adapted an inventory management system to track inventory level, orders, sales anddeliveries.
-  Assisted key clients in their ordering process in order to maintain monthly sales.
- Exercised leadership skills and acted as a participative leader. - Listened carefully to others‟ ideas and contributed own ideas effectively within a group.
- Resolved conflicts among team members to ensure a friendly working environment.
- Motivated the team by organizing reward trips when tasks were done well.

Phu My Hung Development Corporation Mar 2008 - Aug 2010

- Planned and initiated marketing plans for the business.
- Ensured expenditure did not exceed the initial marketing budget.
- Involved in the developing strategic plans, solutions, and implementing these plans tomeet the corporation‟s objectives.
- Gained experience in managing multiple tasks at the same time.
- Cooperated and helped other colleagues on their tasks to maintain effectiveness andproductivity.
- Communicated to customers and obtain feedbacks in order to improve customerrelationship and service quality

Hung Vuong Corporation Jan 2006 - Mar 2008

- Effectively used of highly proficient English to deal with English-speaking clients andprovide a great customer relationship.
- Performed detailed market researches to support the decision making process.
- Prepared and finalized import/export declaration paper works.
- Acted as international clients‟ main point of contact, and from this, attracted tradingpotentials.
- Proactively monitored key accounts‟ orders and ensured the shipments were cleared anddelivered in a timely manner.

Kỹ năng

Gợi ý: Liệt kê danh sách kỹ năng của bạn

PHP

HTML

CSS

Chứng chỉ

Gợi ý: Các chứng chỉ bạn đã đạt được

  • Chứng chỉ Tin học

Hoạt động

Gợi ý: Các hoạt động bạn đã từng tham gia

Chiến dịch Mùa Hè Xanh 2017-10

- Tham gia phát quần áo, gạo cho các em vùng núi gặp nhiều khó khăn. - Tham gia xây dựng trường học giúp các e có được nơi học tập

Giải thưởng

Gợi ý: Thành tích và giải thưởng đã từng đạt được

ERA VIETNAM REALTY CO,.LTD
-Well contributed in organizing sales events such as “Best Western Premier Sonasea PQ – CEO Group”
- Developed a strong friendship between colleagues which improved the effectiveness in the workplace after the event.

Sở thích

Gợi ý: Một số sở thích cá nhân

Cooking, Reading books, Music, Traveling,
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